酒店干净现代，员工细致周到。酒店附近的餐厅数量有限。 酒店提供送餐服务，距离国家广场仅有几步之遥。 唯一的缺点是酒店内有一个消防站。如果你住在靠近街道的一边，准备好迎接响亮的警报声和号角。更多
酒店干净现代，员工细致周到。酒店附近的餐厅数量有限。 酒店提供送餐服务，距离国家广场仅有几步之遥。 唯一的缺点是酒店内有一个消防站。如果你住在靠近街道的一边，准备好迎接响亮的警报声和号角。更多显示较少
Thank you very much for your visit and your follow up review of our property. While we would love to host you in our 3rd floor restaurant or CityBar Lounge, we understand if you want to venture out a bit to experience local dining. Within a 1 mile radius, we have 30+ restaurants including those at the WharfDC and those just down 4th st, 6 blocks from our hotel.
We apologize if we did not orient you upon arrival but hope you give us another chance when in the DC Metro area.
Please accept our apologies for any interactions that you had with our staff that seemed unfavorable or un-accommodating. While the clarification may have been taken out of context, we value all of our membership levels. They all gradually have benefits available based on loyalty within the point earning periods annually.
With respect to our in house guests and our arriving guests, late check out requests are coordinated on an "as available" basis. While we wish we could accommodate each request, there are times when we cannot.
Thank you for understanding
I am sorry that our property did not meet your expectations or needs. Our property is sought after by many and one thing that usually remains clear is that our hotel staff goes above and beyond to make personal connections as well as ensure we are here to serve.
I Apologize if there was a reservation issue that went unresolved.
As far as dining, if we cannot keep your attention with our full service restaurant or rooftop lounge, we have an abundance of restaurants in walking distance from fast casual to white cloth dining. We are sorry that we were not able to get you oriented in the right direction for a recommendation.
As your profile does not provide a full name, we would love to continue the conversation so we can get some clarity on your reservation issue as well as pinpoint the room you occupied so we can check the carpet.
Please feel free to call the hotel at your convenience and ask for the MOD to provide detail from your online review.
Thank you for your visit and your feedback. We will share this feedback with our bar team. While not sure what types of drinks you were requesting, but if not readily known, i apologize that you were not provided with a substitute suggestion.
Thank you very much for your visit and your follow up 5 star review of Hyatt Place DC National Mall. We truly appreciate your kind remarks and hope we have the opportunity to serve you again in the near future.
We apologize that you did not feel this hotel met your expectations. We actually get a ton of reviews as seen below regarding our amenities, services and staff.
Our Fire Station, although directly below the hotel has control of traffic signals and do not turn on any visual or audible notifers until they are 4 blocks away from the hotel. The "funeral building" is the Federal Forensics lab that does not produce any noise.
Our neighborhood is within walking distance of museums, restaurants, a grocery store and plenty of other local attractions.
We formally apologize for not providing a positively memorable stay. We hope that if you are in the District again, you allow us to use your feedback to show you the beauty in our property, neighborhood, service and staff.