Thank you for sharing your experience. It is nice to read that you were satisfied with our cleanliness of our guestrooms. However, we apologize for the noise disturbances you experienced. We regret that we were unable to fulfill the desired expectations, and for us the well-being and satisfaction of our guest is very important. We will share your comments with the relevant department for future improvements. We trust you will give us another opportunity to provide you with a better experience upon your return to Washington, DC.
Dear Joyce L,
Thank you so much for staying with us and taking the time to share your experience! The team and I are so pleased that you enjoyed your visit. We look forward to welcoming you back again soon.
Please accept our apologies for the inconvenience due to the downtown noise you experienced during your stay. We are very fortunate to have a wonderful, centrally located, downtown location. Regrettably, one of the very few disadvantages with our location is the outside noise that normally occurs in centrally located, downtown locations.
Please rest assured that we are doing everything we can to address and minimize the effect of this on our guests.
We do hope that you will return.
Please accept our apologies for the inconvenience and frustration you experienced during your stay. We do appreciate your feedback and will review your comments with our Team to improve going forward.
Hopefully, you will return and give us a chance to regain your confidence.
Thank you so much! We are honored to be your "go to" hotel and look forward to your return.
Manny is truly a treasure and I will share your kind comments with.
给人印象深刻的是房间的大小(考虑到它是一家精品酒店)和缺少噪音(考虑到它位于法拉格特（farragut）的中心 / 多雾的底部)。在我们结账后，他们还非常好的保管了我的女友和我的包，曼尼在归还它们的时候很有帮助，也很友好。
Dear MARC T,
Thank you for taking the time to comment on your recent stay. Our locations is great for getting around town. Manny is simply a pleasure and is always willing to help with a smile on his face. We hope that the next time you are in DC that you come stay with us again.