Dear Tim I,
WOW- thank you for such a great review of our facilities- we truly appreciate you taking the time to share your thoughts and experiences with others- we look forward to hopefully serving you again in the near future.
Thank you for so much for not only being a valued guest but also for being a World of Hyatt member as all members with a qualifying rate program get that fantastic delicious, "start your morning right" breakfast as part of your benefits. Always booking with us direct ensures that and we appreciate the fact that you are a savvy traveler when it comes to the many amenities you recently enjoyed as part of your stay. Until next time, may your travels be kind!
Thank you for joining us recently for the Peach Jam week, we truly enjoyed having you with us and appreciate you taking a few moments to share your experience.
Good weekends begin with great stays and we are all about that. Thank you for being our guest recently- we look forward to serving you again in the near future!
Thank you for your time in sharing your recent experience with the Tripadviser community, we appreciate your feedback! As the area is developing, hopefully, the sidewalk will be a part of that progress- we look to our county partners to assist with creating that environment for easier walking to and from the restaurants near us, however, the ones right across the street are delicious and easy to get to safely from the hotel as they are literally just across the street. Until next time, may your travels be kind!
店员说“你不必给我看那些虫子的照片”。因为同样的原因，另一个家庭说：我不得不搬去别的住处。你敢相信? ? ? ! ! ! ? ? ?这是我们第二次在房间里发现虫子。我们当初决定再相信酒店一次，因为我们认为这是一件极个别的事件，他们肯定解决了问题。我们错了。这真是令人作呕!这个地方只是看起来很干净，而且大堂里有一股用来掩盖臭味的浓烈的香水味。不要预订这家酒店。
In the years of responding to many reviews for hotels I have had the honor and pleasure of working with, the Hyatt Place Augusta is no exception. Notably, from the nearly 500 positive reviews our property has received, within that resides the abundance of hard work from our team of dedicated men and women, the contracted services that keep our hotel exceptionally clean and bug free and to the positioning of the hotel as having met its 2 year anniversary as the number 1 hotel in Augusta, it truly is a sad moment to read the comments you have provided. We do not have bugs and there is unfortunately no other way to state it than to dispute that statement emphatically.