Dear Mr Ahmedsharda,
Thank you for taking the time to write about your experience with Le Corail Suites Hotel! We appreciate your lovely words.
It makes me ecstatic to see that we exceeded your expectations and our staff were able to provide a genuine and kind service to you during your stay.
I was happy to hear you loved your breakfast served in the room and all the other services and equipement. Our team are extremely dedicated to delivering the highest level of care to all our rooms, ensuring a comfortable stay for all guests.
Please let us know when you will be returning so that we can ensure you have another wonderful stay!
这家酒店是很好的，里面设施齐全。 这里的员工们都是很细心的，是很乐于助人的。 唯一的缺点是，这里的早餐的价格和质量是不怎么好的。 总体上是一家很好的酒店，在突尼斯这边也是有着很好的地理位置的。
Dear Valued Guest,
Thank you so much for sharing your opinion on Tripadvisor.
We are glad that you enjoyed your stay at Le Corail Suites Hotel ! We are delighted to know that you liked room and location of our hotel.
Our staff wants you to have an amazing stay, thus we remain at your disposal all the time, and are happy to assist during your stay.
We really thank you for have underlined the areas for improvement according to your personal opinion: we will take it in high consideration!
In case you come for discover other treasures of the beautiful Tunis, please consider us again at your complete disposal.
Dear Mr Thierry,
Thank you so very much for your glowing review of Le Corail Suites Hotel. It was an enormous pleasure to have you staying with us once again; and I am delighted to read that we still live up to your expectations and you continue to enjoy your visits to stay with us.
Your comments towards the team are most kind and highly appreciated. I shall take enormous pleasure in passing on your compliments to them; and sure they shall be as thrilled as I am.
I very much hope to have the pleasure of welcoming you back in the near future. Thank you for staying with us and for your continued support.
Thank you for taking the time to leave a review of your experience at Le Corail Suites Hotel.
I am pleased you like the location of the hotel in the new business district lac 2 area. However, I was sorry to read that you were not happy with the non-availability of a room for your early check-in requested. I can only assume that there was a miscommunication and understanding, as our receptionist will not refuse your early check-in if he has any room availability.
It seems that a miscommunication within the team lead to the unfortunate situation. Please accept my sincere apologies for the failure. I'm feel that this was an isolated and certainly an uncommon situation, however, let me reassure you that our reservation and reception colleagues have been retrained following your comments.
I hope we get the opportunity to welcome you back again sometime in the future. I am confident that you will find our service much improved on future visits.
Dear Valued Guest,
Thank you for taking the time to share your experience of your stay at Le Corail Suites hotel, with us.
We're pleased to hear that you had a good stay with us.
It’s really important to us that our teams provide a fantastic service to our guests and remain professional at all times.
We would like to apologies for the issues with the breakfast during your stay, we appreciate all the feedback we receive and we check on a daily basis TripAdvisor reviews in order to fix any issues raised and pass on feedback to our teams. This is what we did, just upon your review and we are studying every point you mentioned, in order to enhance our breakfast quality.
Thank you once again and we do hope you will stay with us in the future, and discover the breakfast that meets your exigencies.
Dear Ms Laura,
We are honored to read how your experience at Le Corail Suites Hotel matched with your expectations as usual.
Welcoming you each time is such a pleasure for all the team, we try always to improve our quality of services, in order that you can feel like at home.
We look forward for your next visit to treat you with the same attention that you deserve.
Le Corail Suites Hotel