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附近酒店
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1 - 6 条点评,共 749 条
2019年7月8日的点评 通过移动设备发表

非常棒的一下体验,从来没有想过能在非洲感受到家的感觉。 这里的人热情又友好。 食物虽然一般,但是也别有一番滋味。

入住日期:2019年7月
旅行类型: 商务行
感谢 SunY210
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。
KempinskiHotelAccra,黄金海岸凯宾斯基酒店 的 General Manager,回复了这篇点评2019年7月10日已回复
Google 翻译

Dear Guest,

Thank you for taking the time to share your rating following your visit to the hotel.
We thank you for your patronage.

It was a pleasure for us to be at your service and we look forward to welcoming you back in the very near future.

Sincerely,

Manish Nambiar
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月21日的点评

我们的会议已经进行了三天了,我们在这家酒店住了五天。每个人都很有礼貌,谦逊而专业。他们总是试图让你微笑。吉弗蒂和约瑟夫这两个人每天都给我整理房间。他们很用心,让我有家的感觉。总是在走廊里,随时准备帮忙。非常感谢伙计们。继续做好工作吧。

感谢 Warren S
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
KempinskiHotelAccra,黄金海岸凯宾斯基酒店 的 General Manager,回复了这篇点评2019年6月24日已回复
Google 翻译

Dear Warren S.,

It was a pleasure to have you at Kempinski Hotel Gold Coast City, which we are happy to read that you felt at home during your visit and we thank you for sharing your experience on Tripadvisor.

We are delighted to read your review and that the team welcomed you with smiles and ensured that you have an enjoyable and a comfortable stay with us

Your generous mention of our service being wonderful inspires us to do even better. I have shared your compliments with our team especially, Gifty and Joseph and they are happy to note that their efforts have been recognized by you.

Thank you once again for your positive review.
The team and I, eagerly await your return very soon.

With best regards,
Manish Nambiar
General Manager

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TripAdvisor 中国会员
2019年6月18日的点评 通过移动设备发表

入住日期:2019年6月
旅行类型: 独自旅行
此点评仅代表旅行者个人的主观反馈,并不代表TripAdvisor以及其合作伙伴的反馈。
KempinskiHotelAccra,黄金海岸凯宾斯基酒店 的 General Manager,回复了这篇点评2019年6月19日已回复
Google 翻译

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月18日的点评 通过移动设备发表

母亲节那天,我和一个朋友带着我们的婴儿来这里品尝周日自助餐。进门时,我们得到了赠送的礼品袋和鸡尾酒。工作人员非常细心,对孩子们也很友好,他们马上提供了高脚椅和一个存放婴儿车的地方。特别要感谢餐厅经理和女服务员丽塔,是她们让宝宝们的用餐体验变得更加愉快。食物很特别,提供新鲜的大陆和当地的各种菜肴。他们的服务在任何时候都非常专业,我们将在几周内再来这里。

感谢 emzo2016
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
KempinskiHotelAccra,黄金海岸凯宾斯基酒店 的 General Manager,回复了这篇点评2019年5月20日已回复
Google 翻译

Dear Guest,

It was a pleasure to have you stay at Kempinski Hotel Gold Coast City and thank you for posting a review of your experience on TripAdvisor.
We are very very happy to read your review and to note that you had a memorable visit to Kempinski Hotel Gold Coast City on the Mother's Day occasion.
Our team is empowered to take initiatives to look after our guests and they enjoy doing this. Your generous appreciation will encourage them to continue creating experiences for our guests.
Thank you once again for your generous feedback and for always choosing to stay at Kempinski Gold Coast City, Accra.
The team and I, look forward to the pleasure of welcoming you back to your home in the not too distant future.

Best Regards,
Manish Nambiar
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月7日的点评

漂亮的房间,游泳池,所有餐厅的美食——遗憾的是,水疗中心在2018年3月没有开放。4个人住了一个星期。我从来没有收到过我的会员卡——就像前台承诺的那样。这就是少了一颗星的原因。

感谢 Dyk1
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
KempinskiHotelAccra,黄金海岸凯宾斯基酒店 的 General Manager,回复了这篇点评2019年5月8日已回复
Google 翻译

Dear Dyk1,

Thank you for taking the time to convey your comments and for choosing our hotel as your accommodation choice. While I am happy to read that you appreciated our pool facility and restaurants, we appreciate you bringing to our attention your experience with the reception regarding the loyalty card.

Please be assured that the feedback is being looked into and appropriate action taken to prevent any guests from having similar experiences in the future.
It is only from feedback of valued guests such as yourself that we are able to identify any lacunae in our service levels as we persist in our journey towards continuous improvement.

It has been a pleasure for us to be at your service and we look forward to welcoming you again soon.

Warm regards,
Manish Nambiar - General Manager.

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