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附近酒店
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1 - 6 条点评,共 437 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年11月30日点评

2016年,我在卢萨卡洲际酒店住了将近7个月,还曾经连续两周住在这家酒店里,然后飞回家过周末,再回来两个星期,总共住了7个月的时间。我真的很喜欢这个酒店。工作人员很好,健身房很好,早餐很好,房间也都很好,而且客厅超级棒,最后的也是最重要的一点是,他们给了你一种家的感觉。我也住在卢萨卡的其他酒店,但卢萨卡洲际酒店是最好的!

感谢 Martin v
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.nl.tripadvisor.com 查看原文
Lucy M,卢萨卡洲际酒店 的 Quality Assurance Officer,回复了这篇点评回复时间:2017年12月3日
Google 翻译

Dear Martin v,

Thank you for your 5 star rating of your recent stay with us!

We are so happy to read that you enjoyed the Hotel facilities and felt at home during your extended stays with us. We most especially appreciate your wonderful comments regarding the quality of service you received from our Great Team!

Thank you again for choosing InterContinental Lusaka and for taking the time to post your wonderful review!

We hope to welcome you back soon!

Best regards,

Taonga Nanyangwe
Quality Assurance Officer

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年11月29日点评

我经常出差,所以我总是住在酒店里,有些酒店非常小气,想尽办法抢钱,而另一些则不然。当你意识到你并没有控制住酒店的隐性成本时,你会感到不舒服。这就是在Intercon发生的事情。首先,入住体验是傲慢而冷淡的——你真的在帮我办理入住吗?其次,最后还有很多额外的费用。我真的不喜欢这个经历,虽然它看起来是一个不错的酒店,其实不是。员工绝对需要再培训。

感谢 Zubaida R
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Lucy M,卢萨卡洲际酒店 的 Quality Assurance Officer,回复了这篇点评回复时间:2017年12月4日
Google 翻译

Dear Zubaida R,

Thank you for choosing InterContinental Lusaka!

However we apologize that your recent stay did not meet your expectations. We are so sorry to hear that you found our prices to be unreasonable.

Yes our price range is higher than the majority of hospitality establishments in Lusaka, however there is not much difference in our prices compared to the other 5 star Hotels in Lusaka that share the same star category as InterContinental Lusaka due to facilities and service expectations.

With regards to your comments about our Team, we appreciate your valuable feedback and will address this issue with our Training Manager and the Team.

Again, thank you for choosing InterContinental Lusaka and for your valuable feedback; we do hope to have the opportunity to welcome you back in the near future, so that we can provide a much better experience.

Kindest regards,

Taonga Nanyangwe
Quality Assurance Officer

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年11月12日点评 通过移动设备发表

这个周末我去卢萨卡出差,住在洲际酒店。这是我第5次访问卢萨卡,第三次住在洲际酒店。我不得不说这是我在过去7年里在酒店里的最好的经历。工作人员友好,乐于助人。房间很干净,但浴室可以进行一次认真的升级。卢克温暖的水——奇怪的淋浴头,不管你如何调整“拍摄”都不一致。浴室里没有通风设备(排气扇)。在我的房间里的电话已经不能工作了——如果我有任何要求我必须下楼去。我同事的房间只有晚上8点之后才有空,所以有点不方便。

感谢 HoneyGhany
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.za 查看原文
Lucy M,卢萨卡洲际酒店 的 Quality Assurance Officer,回复了这篇点评回复时间:2017年11月14日
Google 翻译

Dear HoneyGhany,

Thank you for choosing intercontinental Lusaka.

I am so happy to read that you had the best experience during your recent stay with us! We most especially appreciate your comments regarding the helpful and friendly service you received from our Team!

However we apologize that your recent stay did not meet all your expectations. We really appreciate your comments and will share these with our respective Teams so that we can investigate and take the appropriate actions to improve our services to serve you better, hopefully on your next stay with us as well as our other guests.

In addition, we sincerely regret your disappointment with our guest room facilities. I would to take this opportunity to inform you that our new Owning Company has embarked in a renovation of our Hotel guest rooms and we are very much looking forward to this project materializing soon!

Thank you for taking the time to post your review.

We hope to welcome you back again, HoneyGhany.

Kindest regards,

Taonga Nanyangwe
Quality Assurance Officer

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年11月9日点评 通过移动设备发表

我很高兴在2017年9月入住在这里,这也是我去过的最好的酒店之一。当他们从机场接你时,会有瓶冷水等着你。在旅馆里,一杯果味饮料等待你入住。房间非常好。早餐太棒了,事实上可能是最好的酒店早餐。

感谢 Dan W
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Lucy M,卢萨卡洲际酒店 的 Quality Assurance Officer,回复了这篇点评回复时间:2017年11月12日
Google 翻译

Dear Dan W,

Thank you for your 5 star rating of your recent stay with us!

We are so happy to read that you enjoyed our breakfast served in the Savannah restaurant!

We really appreciate reading your comments regarding what had contributed to this overall ‘Amazing’ stay with us!

Thank you again for choosing InterContinental Lusaka and for taking the time to post your wonderful review!

We hope to welcome you back soon!

Best regards,

Taonga Nanyangwe
Quality Assurance Officer

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5天前点评 通过移动设备发表

住宿时间:2017年11月,全家游
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。
2018年5月14日点评 通过移动设备发表

住宿时间:2018年4月,商务行
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。
Guest R,卢萨卡洲际酒店 的 Quality Assurance Officer,回复了这篇点评回复时间:2018年5月17日
Google 翻译

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