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“实用的,但不是极好的”

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Protea Hotel Lusaka Cairo Road
卢萨卡排名第11酒店 (共33家)
下文由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年11月5日点评

这家酒店坐落在卢萨卡市中心非常繁华的街道上,通往政府和公司非常方便,但这边太吵了!房间很棒,但是没有插座使手机充电成为了一个问题—你记得拿一个适配器!餐厅还行,除了有点小,但酒店的工作人员是非常友好和乐于助人的。

感谢 duncan677
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.za 查看原文
ProteaHotelsZambia,Protea Hotel Lusaka Cairo Road 的 General Manager,回复了这篇点评回复时间:2017年11月6日
Google 翻译

Dear Mr.Duncan,

Thank you for your positive review regarding your recent stay with us. We are glad to hear that the hotel’s amenities and facilities were conducive to your needs and that the STAFF were friendly and helpful.

It was our pleasure to accommodate you and we look forward to welcome you back again soon.

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2 - 6 条点评,共 105 条

下文由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年9月26日点评

我跟喜欢就餐区的设计,房间温馨暖和,视野景色非常壮观漂亮,这主要取决于他们给你提供的房间的位置,白天可能会非常嘈杂,因为酒店位于商业区,可爱柔软舒适的床,夜晚的景色很美,很好玩。

感谢 chriskililo
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
ProteaHotelsZambia,Protea Hotel Lusaka Cairo Road 的 General Manager,回复了这篇点评回复时间:2017年9月28日
Google 翻译

Dear Chris K,

Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your stay with us and that the hotel was conducive to your needs.

It was our pleasure to accommodate you and we look forward to welcome you back again soon.

Kind Regards,
Micky Sitali
General Manager

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下文由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年8月8日点评 通过移动设备发表

这是一间很干净的旅馆,价格合理,但在繁忙嘈杂的街道上。员工们非常友好,乐于助人。走廊闻起来有点霉味,地毯看起来也需要进行一次彻底的清洗。房间里的空点很吵。

感谢 Jakes N
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.za 查看原文
ProteaHotelsZambia,Protea Hotel Lusaka Cairo Road 的 General Manager,回复了这篇点评回复时间:2017年8月11日
Google 翻译

Dear Jakes N,

Thank you for your feedback regarding your recent stay with us. We are happy to hear that the STAFF were friendly and helpful and that you liked the hotel.

Thank you for choosing to stay with us and we look forward to welcoming you back again soon.

Kind regards,
Micky Sitali
General Manager

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下文由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2015年4月20日点评

我在Cairo路的Protea酒店住了5晚,食物是糟糕的,几乎没有服务可言,工作人员不帮忙,有一个近5000美元的账单错误在一周多时间之后都没解决。经理Sitali先生承诺了许多,但是提供的非常少。

2  感谢 Renaldodp
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
ProteaHotelsZambia,Protea Hotel Lusaka Cairo Road 的 Guest Relations Manager,回复了这篇点评回复时间:2015年4月27日
Google 翻译

Dear Renaldo,

Thank you for taking the time to write down your feedback regarding your recent stay at Protea Hotel Cairo Road. Please accept our sincere apologies for the inconvenience and disappointment you experienced as a result of your card being charged incorrectly. We were assured by the bank that your card would not be debited as the reversal was done soon after the error was made. Although you were assured verbally by our General Manager that your account would not be debited, we apologise for not following up with you personally after your departure. We have since contacted the bank again and your card was never charged.

I am trying to contact you via telephone however I have been unable to get through, I will try calling you again tomorrow.

Protea Hotels Zambia prides itself in delivering the best GUEST service and strives to get the basics right consistently. Your overall experience is therefore very concerning to us.

Please be assured that I have personally followed up on your comments and rectified the shortcomings in our service that you have brought to our attention.

Your interest and concern are truly invaluable to us. If you wish to discuss the matter further please do not hesitate to contact me personally on marketing@proteahotels.co.zm.

Kind regards,

Khetiwe

Marketing and Public Relations Manager

Protea Hotels Zambia

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下文由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2015年4月2日点评

家庭出游加上出差,无论如何都不后悔选择这间酒店。这是你可以从这里期待的:很棒的服务和食物。员工都非常友好,帮得上忙。我觉得这不能算是很理想的度假酒店,因为它就在市中心一条繁忙的街道上,没有什么景色。但对出差来说很理想因为它离一切都很近,还有很棒的服务食物和睡眠。会再回来!

2  感谢 Danie92
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
ProteaHotelsZambia,Protea Hotel Lusaka Cairo Road 的 General Manager,回复了这篇点评回复时间:2015年4月7日
Google 翻译

Dear Danie,

Thank you for your words of appreciation regarding your recent stay at Protea Hotel Cairo Road. We are delighted to receive your compliments about the excellent service and food and we will certainly congratulate the STAFF for their exemplary service.

It was our pleasure to accommodate you and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally on gm@phcairoroad.co.zm, for any assistance you may require from our side in future. We look forward to welcoming you to Protea Hotel Cairo Road and to hearing from you again.

Kind regards,

Micky Sitali

General Manager

Protea Hotel Cairo Road

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Protea Hotel Lusaka Cairo Road 的其他资讯

地址: Cairo Road | Plot 11 A, Katondo Street, Lusaka 10100, Zambia
位置: 赞比亚 > Lusaka Province > 卢萨卡
设施:
酒吧/酒廊 免费早餐 免费高速WiFi 免费停车 餐厅 客房送餐服务 接驳车服务 套房
酒店类型:
卢萨卡排名第 11 的酒店 (共 33 间)
价格区间: US$89 - US$171 (基于标准间的平均价格)
酒店星级:3 星级 — Protea Hotel Lusaka Cairo Road 3*
房间数: 75
订房选项:
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