Thank you for your feedback regarding your recent stay. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. We are happy to hear that the STAFF were warm and friendly.
It was our pleasure to accommodate you and we look forward to welcome you back again soon.
We appreciate you staying at Protea Hotel by Marriott Lusaka Cairo Road and sharing a review. Thank you for the positive feedback.
Please accept our sincere apologies for the inconvenience you experienced while staying with us, we can assure you that management will address the issues raised to rectify the shortcomings. Protea Hotel by Marriott Lusaka Cairo Road is located in the central business district which can mean extra street activity during peak hours however, we do have an enclosed car park within the hotel for our GUESTS. On your next visit, please ask any of our readily available restaurant STAFF to assist you with vegetarian selection. Our pricing is in line with similar properties in this area and we feel that we offer good value given the facilities and services offered however, in your case it appears that we failed to meet expectations and for that, we are truly sorry.
It was our pleasure to accommodate you and we hope to have another opportunity to show you true Protea Hospitality at its best.
Dear Stephen C,
We appreciate you staying at Protea Hotel by Marriott Lusaka Cairo Road and taking the time to share your experience with us. Thank you for the positive feedback regarding the location, food and STAFF. We have taken note of your comment and please be assured that management has addressed the issue raised. Kindly note that we are currently refurbishing the hotel and would love to allocate you one of the new rooms upon completion during your next visit.
It was our pleasure to accommodate you and we look forward to welcoming you back again soon.
Thank you for choosing the Protea Hotel by Marriott Lusaka Cairo Road for your travels to Lusaka. We are happy to hear that the services and facilities met your expectations. Thank you for the positive feedback regarding the room and breakfast.
We would love to host you again and we will ensure that your stay is just as memorable the second time.
Relief General Manager
Protea Hotel by Marriott Lusaka Cairo Road
Thank you for staying at Protea Hotel by Marriott Lusaka Cairo Road and sharing a review. Thank you for the positive feedback regarding the food and STAFF.
Please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We would be happy to allocate you one of our Suites at an extra cost during your next visit.
It was our pleasure to accommodate you and we hope to have another opportunity to welcome you to our hotel again so that we can show you Protea Hospitality at its best.
Protea Hotel by Marriott® Lusaka Cairo Road
T +260 211 238360
F +260 211 238317
Dear Mr. Tomah K,
Thank you for your positive feedback regarding your recent stay with us. We are delighted to receive your compliments about our efficient STAFF and the levels of hygiene in our establishment. Please be assured that we will congratulate our TEAM for their exemplary service.
It was a pleasure to accommodate you and we look forward to welcoming you back again soon.