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Tripadvisor会员
2024年8月12日点评
入住日期：2024年8月旅行类型：家庭旅行
此点评为个人旅行者所写的主观评论，并不代表 Tripadvisor LLC 或其合作伙伴的观点。 Tripadvisor 对点评进行检查。
VIE Hotel Bangkok，曼谷美憬阁索菲特VIE酒店 的 Marketing，回复了这篇点评
回复时间：2024年8月14日
Dear A Tripadvisor Member,
Thank you for taking the time to share your feedback with the TripAdvisor community. We are glad you had an excellent stay experience here at the VIE Hotel Bangkok - MGallery Hotel Collection. Especially, Benz who looked so exceptional during you stay.
Nevertheless, we sincerely apologize that your experience did not meet your expectations, especially given our commitment to hospitality as reflected in our HAOKE certification. Please know that your comfort and satisfaction are our top priorities. We take your comments seriously and will review our practices to ensure that all our guests feel truly welcomed and valued. Your insights are crucial for us to improve, and we hope to have the opportunity to provide you with a more positive experience in the future.
If there is anything specific that you felt was lacking or if you have further suggestions, we would greatly appreciate hearing them. We are committed to making necessary improvements to better serve you and all our guests.
Thank you again for your feedback, and we hope to welcome you back soon.
Warm Regards,
Nicolas Peth
Group General Manager
Thank you for taking the time to share your feedback with the TripAdvisor community. We are glad you had an excellent stay experience here at the VIE Hotel Bangkok - MGallery Hotel Collection. Especially, Benz who looked so exceptional during you stay.
Nevertheless, we sincerely apologize that your experience did not meet your expectations, especially given our commitment to hospitality as reflected in our HAOKE certification. Please know that your comfort and satisfaction are our top priorities. We take your comments seriously and will review our practices to ensure that all our guests feel truly welcomed and valued. Your insights are crucial for us to improve, and we hope to have the opportunity to provide you with a more positive experience in the future.
If there is anything specific that you felt was lacking or if you have further suggestions, we would greatly appreciate hearing them. We are committed to making necessary improvements to better serve you and all our guests.
Thank you again for your feedback, and we hope to welcome you back soon.
Warm Regards,
Nicolas Peth
Group General Manager
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 或其合作伙伴的观点。
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