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附近酒店
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1 - 6 条点评,共 1,538 条
3天前点评 通过移动设备发表

很好的住宿体验,酒店服务超级好,交通便利,有美丽可爱的中文客服,酒店饮食也不错,真的很感谢中文客服 服务草鸡好,非常nice,酒店拍照很好看,
很好的住宿体验,酒店服务超级好,交通便利,有美丽可爱的中文客服,酒店饮食也不错,真的很感谢中文客服 服务草鸡好,非常nice,酒店拍照很好看,
很好的住宿体验,酒店服务超级好,交通便利,有美丽可爱的中文客服,酒店饮食也不错,真的很感谢中文客服 服务草鸡好,非常nice,酒店拍照很好看,

入住日期:2019年10月
旅行类型: 全家游
感谢 liaoxue
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。
GMAKARA2019,Akara Hotel 的 Front Office Manager,回复了这篇点评回复时间:2天前
Google 翻译

Dear Liaoxue,


Warm Greetings From Akara Bangkok!

Thank you very much for taking the time to share your stay experience on TripAdvisor online community.

I was delighted to read your review and learnt that you had a pleasant stay experience and that you were impressed by the friendly service, convenient location and beautiful hotel.

On behalf of the team, thank you for visiting us and for sharing your valuable feedback.

We all look forward to welcoming you back in hopefully not too distance future.

With best regards,



Pattaramol Seehamongkol
Front Office Manager



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3天前点评 通过移动设备发表

装修的很漂亮,拍照应该蛮出片的。房间有点小,浴缸放在阳台,临近街边,窗户没办法全部打开,但是隔音效果还可以,不至于太吵。床睡的蛮舒服,周边的交通很方便,可以步行去到旁边的水门市场夜市,(这个夜市特别良心!比特地去的那个火车头夜市好逛更多!火车头夜市简直让人体验夏天的春运!✌️✌️✌️✌️✌️✌️✌️✌️)
但是网络有点不太好,是不是会自己断掉。酒店第一天

入住日期:2019年10月
旅行类型: 情侣游
感谢 Peng1109
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。
GMAKARA2019,Akara Hotel 的 Front Office Manager,回复了这篇点评回复时间:2天前
Google 翻译

Dear y Peng1109,


Warm Greetings From Akara Bangkok!


We were delighted to hosting you during your recent stay in Bangkok. It was truly a pleasure to serve you.

We appreciate your honest feedback your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. And we truly sorry for wi-fi trouble may cause to you. The wi-fi itself sometime was not stable. We will often double check and reset our server for more stable signal in the future.

Once again thank you for staying at the Akara Bangkok and we hope you choose to create more memories with us whenever your travels bring you back to Bangkok.

Best regards,

Pattaramol Seehamongkol
Front Office Manager

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5天前点评 通过移动设备发表

住宿非常帮 非常喜欢
希望下次会在来
住宿很棒 交通很方便 对待客人很亲切
浴缸非常舒服很喜欢 拍照很好拍
女生情侣家人都可以过来
还有下午茶可以吃 很好吃
希望下次还会在过来 非常的谢谢整个酒店的帮忙

帮 非常喜欢
希望下次会在来
住宿很棒 交通很方便 对待客人很亲切
浴缸非常舒服很喜欢 拍照很好拍
女生情侣家人都可以过来
还有下午茶可以吃 很好吃
希望下次还会在过来 非常的谢谢整个酒店的帮忙
谢谢

感谢 Weiwei06614
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com 查看原文
GMAKARA2019,Akara Hotel 的 Front Office Manager,回复了这篇点评回复时间:4天前
Google 翻译

Dear Weiwei06614,

Warm Greetings From Akara Bangkok!


Thank you for taking the time and effort to share this detailed recount of your stay experience with the travel community here on TripAdvisor.

Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.

Thank you for staying at the Akara Bangkok and we hope you choose to create more memories with us whenever your travels bring you back to Bangkok.



Best regards,

Pattaramol Seehamongkol
Front Office Manager

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5天前点评 通过移动设备发表

感谢,非常感谢你们,非常舒适,饭店很方便,服务人员非常的亲切,需要任何的帮忙都会热意帮助我们,让我们感到非常舒适,饭店里面的摆设装潢也十分华丽,摆设也很高级,很像家的感觉,还有他们16楼的餐厅早餐很少吃,游池非常的棒,包含了他们18楼的空中酒吧非常的HIGH,非常愿意再来ㄧ次的阿卡拉饭店,下次再来ㄧ次泰国我还会再来这家,是我来泰国的首选,我爱这里,这里可以说是全泰国最棒的饭店,这间真的很棒很好很棒

感谢 KaoZix
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com 查看原文
GMAKARA2019,Akara Hotel 的 Front Office Manager,回复了这篇点评回复时间:4天前
Google 翻译

Dear KaoZix,

Warm Greetings From Akara Bangkok!


Thank you very much for taking the time to share your stay experience on TripAdvisor online community.

I was delighted to read your review and learnt that you had a pleasant stay experience and that you were impressed by the friendly service, best restaurant and beautiful hotel.

On behalf of the team, thank you for visiting us and for sharing your valuable feedback.

We all look forward to welcoming you back in hopefully not too distance future.

With best regards,
Pattaramol Seehamongkol
Front Office Manager

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此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
4天前点评

这是一个非常差的体验
先说明我不是一个很高要求的人,但这间酒店实在令人难忘,大家请先看清楚评论再决定是否入住。

我不知道为什么akara Bangkok hotel会是5星级酒店,请大家不要被网红或云石设计的外表吸引了!

不过首先要赞的是所有员工的服务态度及笑容是非常好。

但房间及酒店大部分设施都不及3星级酒店水平。
不满的是check out后receptionist请求我去评价酒店,她自行帮我选择最高评分,由于不想其他旅客误入圈套,所以我决定重新评分!

1. 房间空间少不是问题,最奇怪的是洗手间与洗手盆是分开摆放的。即是你上完厕所是要走一段路才可以洗手。
2. 房间清洁极需要改善,第一天入住酒店巳经发现有一只不属于我们的发夹在地上。咖啡机遗留上一手客人的capsule。
而且我是第一次入住酒店发现房间竟然出现蜘蛛网。在第三个晚上发现了蜘蛛,这是一个5星级酒店应有的环境吗?
3. 大意的清洁房间员工竟然在完成清洁后遗留下一枝facial toner。其实我不会怪责员工的大意,但想不通的是facial toner与清洁房间有什么关系?
4. 我欣赏房间是用平板电脑开关电源,但想不通为什么喇叭会安装在浴室内,即是如果另一个旅伴关门洗澡,在浴室外的你是不会听到声音,而在浴室内洗澡的人会嘈死!
5. 酒店的游泳池的确只可以用来打卡,而如果想真正游泳的话是不够畅快。
6. 酒店位置其实不是太好,之前看过评论知道有免费tuktuk去Phyathai站,但问过2次都说巳经out of service(只是在中午时间)。

总括来说这里我绝对不会推荐给朋友,而我自己亦不会再次入住,但希望酒店去改善以上问题。

感谢 Kammykam11
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com 查看原文
GMAKARA2019,Akara Hotel 的 Front Office Manager,回复了这篇点评回复时间:3天前
Google 翻译

Dear Kammykam11,


Warm Greetings From Akara Bangkok!


Thank you for taking the time to share with us your feedback following your recent stay with us. It seems clear that a lot of things went wrong during your visit at Akara Hotel Bangkok.

First of all we must express our sincerest thanks for your feedback which we will definitely share with our team to improve in such area you've raised up to meet up guest's satisfaction.

And we regret to hear that you did not have pleasant stay with us.

We sincerely apologize for not having met our standards on this occasion. This should not have happened and we fully understand your disappointment and frustration.

We deeply apologize about your uncomfortable rating us on TripAdvisor from the beginning. And our hotel work very hard on your feedback because your feedback is very important to us and we keep developing and learning to meet up guest's satisfaction.

And we feel very sorry that your did rating us under uncomfortable from the first rating. And now we are very happy to know your real feedback. Please allow us clarifying you point by point of your feedback as follows;

1. 房間空間少不是問題,最奇怪的是洗手間與洗手盆是分開擺放的。即是你上完廁所是要走一段路才可以洗手。We actually have stated clearly on our website about the room size of each categories. Talking about the Deluxe room there was no sink in the toilet due the hotel have a unique interior designed of this room type and we were set up the sink near by the bathroom because it was convenience after take a shower and the sink area wasn't far from the toilet you may easily walk and wash you hands after.

2. 房間清潔極需要改善,第一天入住酒店巳經發現有一隻不屬於我們的髮夾在地上。咖啡機遺留上一手客人的capsule。 而且我是第一次入住酒店發現房間竟然出現蜘蛛網。在第三個晚上發現了蜘蛛,這是一個5星級酒店應有的環境嗎?We truly and deeply apologize about cleanliness issued that happened to you and we will work hard and more strict on it to get and improve and will do more training with our house keeping to reached guest’s standard in the future and we will take action immediately.

3. 大意的清潔房間員工竟然在完成清潔後遺留下一枝facial toner。其實我不會怪責員工的大意,但想不通的是facial toner與清潔房間有什麼關係?We truly sorry once again that our housekeeping was forgotten herself belonging in the guest’s room. We will not allowed this issued happened to our valued guest again.

4. 我欣賞房間是用平板電腦開關電源,但想不通為什麼喇叭會安裝在浴室內,即是如果另一個旅伴關門洗澡,在浴室外的你是不會聽到聲音,而在浴室內洗澡的人會嘈死 . Your relaxing and happiness are very important. Our hotel is a very unique style of the owner we would like you to feel an another experiences during stay at our hotel and the reason why we installed the speaker in the bathtub is, the guest might be sometime would like to listen some favorite song during taking shower or etc., but if you feel uncomfortable then there is a volume in the bathroom that you can turn it off.


5. 酒店的游泳池的確只可以用來打卡,而如果想真正游泳的話是不夠暢快。 We do agree with your comment. In a small size we proudly present the greatest view which is located in higher floor and you possible to see a very nice view of Bangkok which is very very nice especially if you do swim in the night time.

6. 酒店位置其實不是太好,之前看過評論知道有免費tuktuk去Phyathai站,但問過2次都說巳經out of service(只是在中午時間)。Unfortunately! our Tuk Tuk out of service due to some of the spare part got suddenly broken. Then we have to fix it immediately due to your safety reason is very important to us.


I wish I would be able to turn back time to allow myself and the team to assist and serve you better. I once again apologize on behalf of the entire team here at the hotel for the shortcoming experienced in regards our services.


We do hope to see you again at the Akara Hotel Bangkok and should you consider this opportunity, please do let me know as I would be delighted to personally take care of your reservation to ensure a memorable stay.


Once again thank you very much for your time and feedback that's really help us to improve.


Best regards,


Pattaramol Seehamongkol
Front Office Manager

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5天前点评 通过移动设备发表

入住日期:2019年10月
旅行类型: 全家游
此点评仅代表旅行者个人的主观反馈,并不代表TripAdvisor以及其合作伙伴的反馈。
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