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曼谷
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附近酒店
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1 - 6 条点评,共 239 条
2周前点评 通过移动设备发表

这趟旅行跟朋友各订一间房
当天前台称满房
我们在可以check-in时间后才到
结果还需在等一个多小时才能入住
而且朋友当初所订的房型条件都无法实现
奇妙的事,别人却可以一直上楼准备入住
是不是没有会员的差异?!

我们住的那间房
在第二天晚上,老公跟其中一个小孩都做了相同恶梦⋯只有我被吵醒,小孩哭老公胡言乱语还讲泰文?!

感谢 elmachiu
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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
3周前点评 通过移动设备发表

这家酒店新开张,我们决定试一试。一到酒店,行李员就满脸笑容地迎接我,帮我拿行李。在办理入住手续时,Cee和Ay接待了我。入住手续办理得衔接完美、迅速、专业,又一次带着灿烂的微笑完成。这就是待客之道。这里的工作人员就是如此。我环顾四周,每个人脸上都带着微笑,这让我的一天过得很愉快。我所住的房间是一个连通的房间,我只能说它干净整洁,而且气味很好闻。房间的设计很现代化,我已经在享受我15分钟步入房间的经历了。总经理和他的团队做得很好。

1  感谢 Angel16828
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Global823869,Novotel Bangkok Sukhumvit 4 的 Front Office Manager,回复了这篇点评回复时间:2周前
Google 翻译

Dear Angel16828,

Thank you for taking the time to share your Novotel experience and it was an absolute pleasure to welcome you to our hotel.

We are delighted we were able to provide you with an enjoyable stay. We take pride in providing outstanding professional service, so your comments about our staff and the property itself are greatly appreciated. Your feedback will be shared with the team to continue to inspire and motivate them to deliver an exceptional stay.

We hope we become your accommodation of choice in Bangkok and look forward to seeing you again upon your next visit.

Best regards,

Ms. Supinya Chuchom
Assistant Front Office Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
4周前点评

调酒师调出了令人惊叹的亚洲融合鸡尾酒。试试Mojito Sky吧。感谢ReGade Anne Am carrot和Golf Jame还有Pooh。他们超级好!另外,这里的景色是城市中最好的!这个酒吧很棒,而且酒店又干净又漂亮。工作人员很友好,也很乐于助人。

感谢 hoppebruner
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Global823869,Novotel Bangkok Sukhumvit 4 的 Front Office Manager,回复了这篇点评回复时间:3周前
Google 翻译

Dear hoppebruner,

Greetings from Novotel Bangkok Sukhumvit 4.

May we begin by thanking you for taking the time to write a review of your stay with us and we truly appreciate your comments. Your comments regarding our staff are greatly appreciated and we will be passing on your kind words personally for a job well done. As our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad that you enjoyed your stay.

We hope this is not your last visit to Novotel Bangkok Sukhumvit 4 as nothing would give us greater pleasure than by having the opportunity to welcome you again.

Best regards,

Ms. Supinya Chuchom
Assistant Front Office Manager

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2019年8月30日的点评 通过移动设备发表

搭晚班机来曼谷,见识到饭店所在的这条街夜生活的热闹,莺莺燕燕,半夜两点多还在塞车。但抵达饭店后,周遭倒是挺安静的。
在饭店七折特价时订到房,还附自助早餐,CP值很高。
床算舒服,特别喜欢那两个size完全不同的枕头。宛若贵妃椅的长沙发也很好坐,时髦也实用。浴室较小,淋浴水温稍微不稳,没有牙刷梳子刮胡刀等备品(但可以跟饭店要),但都OK。整体来说是满意的。

感谢 wts234
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
Global823869,Novotel Bangkok Sukhumvit 4 的 Front Office Manager,回复了这篇点评2019年8月31日已回复
Google 翻译

Dear wts234,

Warm greetings from Novotel Bangkok Sukhumvit 4

Thank you for your recent online review. As one of Bangkok's top rated hotels we pride ourselves on guest satisfaction and a consistently high level of service and comments such as yours are absolutely vital in helping us gauge our level of success and ascertain exactly which areas should be improved.

We are sorry to hear your disappointment with the temperature of the water is unstable and no bathroom amenities provide in room but it is available upon request. We would like to apologize once again for your unpleasant experience which certainly doesn’t reflect our standards and has been shared the relevant department heads and team members concerned. We are glad to receive your candid feedback, as it will allow us to improve on the areas that you have highlighted.

May we end by saying it was a pleasure serving you as our honored guest and we hope you will give us the opportunity to serve you again in the near future.

Best regards,

Ms. Supinya Chuchom
Assistant Front Office Manager

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2019年8月25日的点评

地理位置很好,饭店是新落成的,所以房间很舒适干净,服务人员和员工都很热情和礼貌。因带小孩所以提早跟饭店需求连通房,信件回复迅速有礼貌,很体贴带小孩的家庭。饭店走到Nana站差不多十分钟内可以到达,如果不想走路的话,可以搭饭店的接驳车到Nana站,不过要留意接驳的时间。早餐虽选择不多但都很美味,住了三晚每天的早餐都有变化,吃了不会腻。健身房有提供冰水和水果,很贴心。附近的生活机能便利,有很多间7-11,所以不用担心会饿肚子。

感谢 Manshan H
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Global823869,Novotel Bangkok Sukhumvit 4 的 Front Office Manager,回复了这篇点评2019年8月26日已回复
Google 翻译

Dear Manshan H,

Warm greetings from Novotel Bangkok Sukhumvit 4

Thank you kindly for taking the time to write to us and share your views and opinions. We were nothing short of delighted to find that you had a pleasant and enjoyable stay at Novotel Bangkok Sukhumvit 4. In the hotel industry, customer satisfaction has, and always will be the very highest priority. To read heartwarming comments such as yours makes all the hard work and effort of the staff seem worthwhile.

We pride ourselves on our helpful and friendly service and our aim is that each of our valued guests leaves the hotel with a broad smile and a glow of satisfaction. In seems that in your case we more than achieved this.

Rest assured that on your next visit to Novotel Bangkok Sukhumvit 4 you will be treated with the same level of care and attention and we will continue to go out of our way to provide the very best service that we can for you and all of our other valued guests.

We are looking forward to your next visit and welcoming you once again to your Bangkok.

Best regards,

Ms. Supinya Chuchom
Assistant Front Office Manager

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