Courtyard
实施安全措施Priceline实施安全措施
Priceline实施安全措施
在去年入住过蘓梅汉沙，有很好的入住体验，今次一连4晚入住曼谷汉沙，感觉真是好不一样！
当天下午到达，行李生即帮忙提行李，入住时接待还可，房间很大，但是。。。唉！浴室里水杯有很长白色未有清洗的水渍，真可怕！迎宾水果发了霉到第二天还没有注意到，真惊讶！基本上浴室的日用品还印有相信是上手住客的手指模，房间wifi整晚都没有讯号，沙发坐完后会痕，相信是有蝨，作为一间5星级酒店，居然会有这基本一般3至4星酒店都不会出现的问题存在，以这价钱在曼谷相信会有很多别的选择！
连续四天的早餐，门囗外籍女接待像是不太喜欢中国人，言语有礼但态度却很不礼貌，真失望！
相反本土员工却笑面迎人，不论是酒店门囗或餐厅员工。
评论不是要追究，房亦退了不是为了好处，几天已经过去，只希望有关方面正视此一些小节，好等下一位旅客或公干的客人会有更好的体验！
Dear Ek,
Thank you very much for sparing some of your time to share your comments with us.
I read your review with regret that we feel short of your expectation on the housekeeping service and breakfast hostess staff attitude. Please accept my sincere apologies for any disappointment you had experience. The situation you describe here has brought up our concerns of service weakness which have been highlighted and follow up by our Housekeeping Manager and F&B Manager as we do not wish that the same issue happens again in the future.
Once again, thank you for your stay and your valuable feedback. We hope you would consider an opportunity to discover these changes in another visit.
Best Regards,
Charles Christiaens
Hotel Manager
员工亲切有礼，早餐很丰盛，味道亦好，而且mini bar还全部免费，房间还有两个洗手盆，可以每人一边～ 地点离bts站就只有5分钟，很好
Dear Lily,
Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service.
Your positive comments will only motivate us to delighting all our guests further.
Best Regards,
Charles Christiaens
Hotel Manager
这家的性价比实在太高了，房价不贵却提供了免费冰箱饮料饼干、迎宾点心，重点是每一间都是套房等级的大小，还有我入住跟退房都是Ms. Dony 办理的、眼睛大大的她超漂亮又专业有礼，而且入住还亲自带我到房间，实在是太贴心了！ 我会再回来的。
Dear Bill,
We are incredibly grateful that you took the time out to leave us this full stars review.
I am truly humbled knowing that you will choose us again during your next visit to Bangkok. The team was happy to have served you and we look forward to welcoming you again for another great experience.
Best Regards,
Charles Christiaens
Hotel Manager
酒店的早餐非常棒，位置也很好。服务人员的服务非常到位!我想把它推荐给任何来这里的人。我非常喜欢游泳池和健身房，我每天都会去。从这里到公交枢纽站真的很容易，而且距离很近，尽管我大部分时间都喜欢坐地铁。
Our team member was happy to hear such wonderful comment from you. Thank you again for leaving the positive review. We hope to warmly welcome you back for another enjoyable time in the not too distant future.
任何想在曼谷度假住宿的人都可以选择两件事——1、豪华；2、风格。就是这里。我仍然享受距离最近的BTS车站的近距离（步行3分钟）以及所有套房和所有设施的舒适、便利和豪华。氛围迷人，服务无可挑剔。自从我从粉红色的出租车里走出来，把行李交给行李员后，我一直受到很好的照顾。我要感谢美丽的接待员，Toey女士和Pond女士在我的水疗预约中非常有礼貌，并且提供额外的帮助，效率很高 - 以及Gift女士的每一次私人问候，以及她的努力和专注，确保在我住宿期间的每件事都完美地满足了（好吧，大多数超过）我的期望。
Thanks for writing to us and sharing your recent experience during your stay. I am overjoyed to read that you enjoyed your stay with us and that we could exceed your expectations with our service provided by our friendly and professional staffs especially Ms. Toey, Pond, and Gift. I am sure to recognize him for his fantastic efforts. I am truly humbled knowing that you will choose us again during your next visit to Bangkok. The team was happy to have served you and we look forward to welcoming you again for another great experience.
