Dear Guest,
Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been.
Please accept our sincere apology for the inconvenience that you were mentioned for the facilities of the hotel and room conditions may not meet your expectations from your last visited here with us.
However we appreciated your patient and some positive comment for hotel location, with kind understanding in this matter and we can assure you that this is an isolated incident and that the Anantara Sathorn, can indeed do better to accommodate you
Thank you once again and we look forward to welcoming you back soon to the Anantara Sathorn Bangkok
Kind regards,
Kwanchai Quinzy Yokto (Mr.)
Rooms Division Manager