Dear tonyyeungmh,
Thank you so much for taking the time to share your experience with the TripAdvisor community! We are absolutely pleased to know that your time at The Okura Prestige Bangkok, where we strive to combine Japanese efficiency with the gentleness of Thai hospitality, was well enjoyed!
I am delighted that you enjoyed your room, the Okura Club Lounge and the service our team extended to you as the most rewarding feeling is having our guests wanting to return after they have had a memorable experience with us and we are already looking forward to welcoming you back to the hotel in February.
I have shared your kind words with my colleagues and Khun Hasebe in particular, and they are delighted to know about your excellent feedback on service.
Thank you once again for your wonderful review and please do let me know if I may personally assist with anything.
Warm regards,
Niek Hammer
General Manager