Dear larso641,

Thank you for sharing your wonderful comments on TripAdvisor and we are delighted to learn that you had a fantastic experience with us and enjoyed our wonderful facilities in the heat of Bangkok, room cleanliness, fantastic of comfortable bed in spacious room, fabulous swimming pool and our pool bar with excellent service and quality of foods. Also, you mentioned with our staff service at Executive Lounge; it is a value feedback for Executive Lounge service. It is a particular point to regonize and keep maintain our service.Your kind words mean so much to us all.

We are looking forward to hopefully welcoming you back to the Land of Smiles again soon.

Best wishes,
Nattavud Eamsakulrat
Quality & Continuous Improvement Manager

Dear Prakash V,

Many thanks for taking the time to share your experience with the TripAdvisor community!

I am delighted to know how much you welcome back to stay at Holiday Inn Bangkok Silom and especially enjoyed our hospitality. We really appreciate your kind words to everyone who was able to make your stay exceptional. I passed your feedback to our staff : Savitri,Nina, Bee,Nampada and Front Office Manager to recognize their team.

Please do let us know how we can assist with any future arrangements should you be traveling back to Bangkok! We look forward to welcoming you back in the near future.

Best regards,
Nattavud Eamsakulrat
Quality & Continuous Improvement Manager

Dear Scottgolfer,

I would like to thank you for choosing Holiday Inn Bangkok Silom as your accommodation choice.

We appreciate you taking the time to review our hotel. I am very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. We appreciate to hearing a great feedback for amazing array of food on offer at breakfast and comfort of bed for wonderful night’s sleep experience. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday.

I appreciate you taking the time to share your positive comments with us. In the meantime, I have already shared this great feedback to our team as this will certainly motivate us to keep up the good work. Please rest assured that your complimentary comments will not create complacency, instead you have inspired us to maintain our level of service for valuable guests like yourself.

Sincerely,
Nattavud Eamsakulrat
Quality & Continuous Improvement Manager