我在这儿待了快十年了。酒店很少有随时间越变越好的,但这家就是。现在是四星级酒店,肯定提升了星级。国际化的早餐自助超赞。休息间/酒吧不错,视野也好。服务挺好的。房间很赞,可以直接连接到财富城购物中心,所以下雨了你也可以去购物。更多
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- 免费Wifi
- 免费停车
- 游泳池
- 餐厅
我在这儿待了快十年了。酒店很少有随时间越变越好的,但这家就是。现在是四星级酒店,肯定提升了星级。国际化的早餐自助超赞。休息间/酒吧不错,视野也好。服务挺好的。房间很赞,可以直接连接到财富城购物中心,所以下雨了你也可以去购物。更多
显示较少Dear Joseph D
Greetings from Grand Mercure Bangkok Fortune.
We were very happy to hear your great feedback and would like to thank you most sincerely for the kind words, which are much appreciated.
May I also take this opportunity to thank you for your great loyalty to our hotel over the years.
We hope to have the pleasure of welcoming you back and to being of assistance to you again very soon.
With kind regards
Bodo Klingenberg
General Manager
今天来这做得是1小时精油按摩!按摩师pair一开始会做脚部的按摩放松。接着会到按摩房内做换衣,房内隐蔽性也相当不错!更换完衣物后就开始按摩疗程!
按摩过程中Pair也会适时询问力度及需加强部分,但后半部由于太舒服了有点打盹尤其是头部颈部部分我由为喜欢!
Som的接待也很好,会蛮详细介绍各个疗程内容,接待过程中也让人感到相当舒心满意!尤其是其笑容很甜美!
整天下来环境及服务都相当不错,会想尝试较贵的按摩疗程
尊敬的 P1335TG_:
感谢惠赐有关下榻 Grand Mercure Bangkok Fortune 的宝贵意见。听到您对我们工作的肯定,十分开心。
我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。
再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。
谨启
Akshay Raturi
Guest Experience Manager
酒店房间开始旧!隔音差!从房间打电话给接线生未讲完就收线!非常不礼貌!早餐非常一般!住三晚!吃一次已经没有兴趣再去!应该唔会再住!
Dear AlexC10649,
First and foremost please accept my apologies for acknowledging your feedback in English. I am sorry that your recent experience did not meet your expectations.As Trip Advisor is anonymous, I would be most grateful if you could contact me with your reservation details so that we may further investigate this incident and to ensure that we do not repeat the same mistakes again. You may contact me directly on H5931-GR@ACCOR.COM .I sincerely hope that we may welcome you back in the future and to resolve your concerns.
Thank you in advance.
Kindest regards
Akshay Raturi
Guest Experience Manager