3,512
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500
151
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Tripadvisor会员
喜来登皇家兰花酒店的点评
2020年10月15日点评通过移动设备发表
入住日期：2020年2月旅行类型：好友旅行
此点评为个人旅行者所写的主观评论，并不代表 Tripadvisor LLC 或其合作伙伴的观点。 Tripadvisor 对点评进行检查。
Michael Schlueter，喜来登皇家兰花酒店 的 General Manager，回复了这篇点评
回复时间：2020年10月26日
Dear A Tripadvisor China Member,
Thank you for staying at Royal Orchid Sheraton Hotel and Towers and for taking the time to write and share feedback with us. I understand that your stay earlier was not all you hoped and since then we had some service adjustment in place. I have also shared your kind words about the service provided by my concierge team and thank you for recognizing their efforts. We are committed to providing memorable guest experiences and I thank you again for sharing your comments.
Sincerely yours,
Michael Schlueter
General Manager
Thank you for staying at Royal Orchid Sheraton Hotel and Towers and for taking the time to write and share feedback with us. I understand that your stay earlier was not all you hoped and since then we had some service adjustment in place. I have also shared your kind words about the service provided by my concierge team and thank you for recognizing their efforts. We are committed to providing memorable guest experiences and I thank you again for sharing your comments.
Sincerely yours,
Michael Schlueter
General Manager
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 或其合作伙伴的观点。
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