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虽然只有入住Doubletree一晚，但遇到一位乐于助人的员工Chang，他热情并专业的服务让我对此饭店印象深刻，以后来曼谷还会选择此饭店
Dear imjoannana,
Thank you for sharing your kind feedback with us following your stay at our hotel. It is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel as they always endeavour to make it the best possible. Rest assured that we will recognize Chang for his great work!
Best regards,
Nick Boyd
好的，我将从酒店唯一的缺点开始说起。我们是早上8点从英国飞过来的，所以我们不确定是否可以办理入住手续，但也不担心这个问题，因为我们想早上可以去周围玩一下。我们一到酒店就受到了热情的欢迎，正如你对酒店的期待一样，作为一名钻石会员，我住过很多的希尔顿逸林酒店。这就是我觉得有点讨厌的地方!我们被告知我们的房间还没有准备好(没有问题)，但是如果我们愿意的话，我们可以支付相同的夜间费用，并可以立刻入住了! !我觉得不好的是：如果有房间已经准备好了，为什么你会觉得有必要向提前到达的客人收取额外的住宿费用呢?你们可以说对不起，我们还没有把你的房间准备好，可以在几小时后再入住，但换一种说法来说，酒店已经有可入住的房间了！非常的荒谬!!好的地方：对这里的任何一个工作人员来说，他们的服务实在是太周到了(帮助我们解决了非常多的问题)!我们是在泰国的一个宗教日抵达的，所以不能喝啤酒(这对很多人来说可能有点难受)!我们晚上在餐厅吃饭，菜单上有许多选择(自助餐)。酒店的员工对所有的菜肴都了如指掌。而且这是我吃过的最好吃的自助早餐了!有非常多的选择，而且非常的美味!厨师和整个团队都做得很好。我们在这里住得很愉快!
Dear villaman1975,
Many thanks for your review of the DoubleTree by Hilton Sukhumvit Bangkok following your recent stay! We appreciate you taking the time to provide such detailed feedback with us. We are sorry that not all aspects of your stay were satisfactory, please be assured that the point you raised regarding the arrival experience has been addressed for quality and training purposes within the team.
I am pleased to note from your review that you otherwise generally enjoyed your stay and hope to have the pleasure of welcoming you back in the near future.
Kind regards,
Nick Boyd
优越的位置。和家人住在那里。好房间。很棒的游泳池和健身房。早餐有很多种选择。考虑周到的接待人员非常热情、专业、乐于助人。谢谢张先生
Dear Yinnon,
Many thanks for your review of your recent stay at the DoubleTree by Hilton Sukhumvit Bangkok. We are delighted that you generally enjoyed your stay and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future.
Kind regards,
Nick Boyd
我们在DoubleTree住了两晚。我们遇到了一个很棒的员工。他的名字叫Chang。他的服务很棒很绅士。由于他的服务，我们在这里过得很愉快!我推荐这个酒店!你也会在这度过美好的时光。
Dear 한비 김,
Your kind comments on the friendliness and helpfulness of our staff are much appreciated. I have shared your review with the team, who are delighted to have made such a good impression.
Kind regards,
Nick Boyd
这家DoubleTree酒店位于市中心，但并不真正靠近BTS车站。
虽然酒店房间很小，但是酒店本身是新的并且维护得很好，但是由于使用开放式厕所设计，因此感觉很宽敞。
位置不好，乘出租车总是在酒店外面。 如果您要去BTS车站，它需要10分钟的步行时间而没有遮挡。
和早餐只是平均水平，只有有限的食物选择
Dear Brett-HK,
Thank you for sharing your experience with us by way of your review. We hope to have the pleasure of welcoming you back in the not too distant future.
Kind regards,
Nick Boyd
本来我3月来住过觉得不错还给了五星评价，这次却很失望。
这此旅行我分别在Phrom Phong区住了3间饭店(包括隔壁的St James 跟 Arize Hotel ) 这间希尔顿是我觉得隔音最差的一间。
第一天15点刚入住时可以听到隔壁房间在放音乐放很大声，凌晨 3-4点又被隔壁房间的说话声吵醒，然后隔天因为办泳池派对，从14点吵到21点，本来身体不舒服想在饭店休息却变成一种煎熬。
搭电梯下楼时还遇到派对喝醉酒的旅客霸占电梯聊天，听他们的对话中了解他们并非饭店客人，陌生人都能随便进出饭店把妹，超无言。
Dear Curious556264,
Thank you for sharing your invaluable feedback with us. We are sorry that not all aspects of your recent stay were satisfactory, please be assured that all the points you raised have been addressed and taken on board by management for quality and training purposes within the team.
Thank you for bringing this to our attention and we do hope we have the opportunity to welcome you back to the hotel in the future.
Kind regards,
Nick Boyd
