Dear ZhenG17,
Thank you for your excellent review! We appreciate your feedback regarding the location, service, and facilities at The Sukhothai Bangkok. We're glad you found these aspects to your liking.
We also appreciate your candid feedback regarding the reliefs in the bedrooms. We understand your perspective and will certainly take it into consideration. We're also looking into the pool cleanliness to ensure it consistently meets our high standards.
We're delighted to hear that our staff, despite some language differences, were able to provide you with excellent service and that you enjoyed the breakfast and the upgraded room. We are always striving to improve, and your feedback is invaluable in this process. We will consider your suggestion regarding Chinese-speaking staff.
We hope to have the opportunity to welcome you back to The Sukhothai Bangkok in the future.
Sincerely,
The Sukhothai Bangkok