Dear 強 強,
Thank you for taking the time to provide your feedback on TripAdvisor. I sincerely apologise for your recent stay experience. Your feedback is important in helping us to improve and providing you with a better experience and overall level of comfort. I can assure you that these issues will be raised with the relevant teams to address. We value your support and comment and hope to serve you when your travel brings you to Bangkok.
Sincerely,
Phanit Pansata
Director of Operations