Dear Guest,

Thank you for your comment and share with us on Tripadvisor. Well noted on check in process and will pass to the team to improve. As we are a big hotel with 4 buildings so there are many group tours in the morning. We are pleased that you like our food and location which is located in old town area and near many main attractions. For English skill of our team, we will train them more to be able to understand and assist our guests. We promise to offer hotel service standard and to achieve guest's satisfaction.

We look forward to welcoming you back in the future.

Best regards,
The Management

Dear Guest,

Thank you for taking your time sharing your experience with us. We understand that the hotel is aged as it operate for more than 20 years and now we are on process of renovation. For the party area, many guests like to sit at pool bar on 11 floor or if you want to go outside Khao San road is not far from us. You can take a taxi and it's around 15-20 minutes away. For local restaurant, even not many around but during the day time there are many street food, food stall around the market on ground floor or even our own restaurants are not expensive and we have discount for in house guests.

We are pleased to know that you like the hotel in overall. Our team is always deliver hotel standard service and ensure to reach our guest expectation. We look forward to welcoming you in the future.

Sincerely yours,
The Management

Dear valued guest,

Thank you for your review on Tripadvisor. We are pleased to know that you had a great time with family staying with us. Our team members offer hotel standard service with quality and continue to meet guests expectation.
We look forward to welcoming you back in the near future.

Best regards,
The management