Thank you for taking the time to tell us about your experience at the Mercure Bangkok Siam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Raphael H,曼谷暹罗美居酒店 的 General Manager,回复了这篇点评2020年1月1日已回复
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Dear Feverci,
Thank you very much for your generous comment regarding your recent stay at the Mercure Bangkok Siam hotel.
We were so delighted to read about your pleasant visit and we were happy to know that you had the wonderful touristic areas as well as the convenient shopping malls around the hotel.
Thank you for sharing your experience with us and we sincerely hope that your next visit will be as pleasant as the previous one.