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1 - 6 条点评,共 1,750 条
2019年9月29日的点评 通过移动设备发表

好好的服务,地点很方便,一定有下次,价格正常,服务人员好好,服务很有温度,留下很多食市,很多酒吧!!!!

感谢 JayC3142
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
Holiday Inn Ban... T,曼谷素坤逸路假日酒店 的 Manager,回复了这篇点评2019年9月30日已回复
Google 翻译

Dear JayC3142,

Thank you very much for sharing your stay experience with a review on TripAdvisor.

We are delighted to hear you had a wonderful stay at Holiday Inn Bangkok Sukhumvit where located in convenient location, surrounded by plenty of restaurants, shopping malls, and bars which you can enjoy yourself. The best thing is to know you were very well treat by staffs with a good service especially Mr. Diaw, Mr. Danny, and Mr. Yamada.

Thank you once again for choosing Holiday Inn Bangkok Sukhumvit. We are glad to hosting you for your Bangkok Trip. We are looking forward to warm welcoming you back soon.

Sincerely,
Poraween Phengsook
Quality and Continuous Improvement Manager

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2019年9月21日的点评

这是我第二次入住这间旅馆。去年入住时对旅馆印象非常好,但这次入住感觉没有从前好了。

身为优悦会至悦会员,旅馆帮我升等到最高楼层的房间,这部份仍感受到诚意。前台服务则比去年混乱,虽然我因为入住多晚而曾在中间调整后续住宿的订单,但我也及时通知前台,经理也确认,不过退房时仍然花了好多时间才得出正确的帐单金额。退房后积分也有少给,经过两次电邮联系后才解决。相较去年我也一样中途调整,当时就处理得很好。

去年楼下礼宾部都能随时安排计程车,今年也都要等好久。

至悦会员的专属的行政酒廊优惠价,今年的价格比去年高出许多,折扣只剩一点点,让人比较失望,所以只选择了其中一晚加购。楼下早餐选择仍然多样,是一大亮点,服务也不错。

顶楼的印度餐厅依旧美味,且价格划算。不过服务方面就让人比较失望,餐点都上完后,基本上连水都不帮忙添加了,我还要自己去拿吧台的水来倒。结帐时出示购买行政酒廊时前台给的折价券,看到帐单折价金额更多,原本很高兴,哪知我在帐单上签名后,竟然被对方告知金额折错了,还加了回来要我再签一次。最好笑的是这之后餐厅服务生还把他们的名字给我,希望我在TripAdvisor上把他们的好服务写上,并加上他们的名字。这种行为可笑又过份,哪里有帐单折扣多算了后不认帐,还希望客人特别给他留下好纪录的。

感谢 Ernestnywang
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
Holiday Inn Ban... T,曼谷素坤逸路假日酒店 的 Manager,回复了这篇点评2019年9月25日已回复
Google 翻译

Dear Ernestwang,

Thank you very much for a candid review of your experience at Holiday Inn Bangkok Sukhumvit on TripAdvisor.

Please know that your feedback is truly important and valuable to us. We use the guest's feedback to continuously make changes for the improvement of guest experience.

Once again thank you for choosing Holiday Inn Bangkok Sukhumvit. We hope that you will give us the opportunity to serve you again in the future.

Sincerely,
Poraween Phengsook
Quality and Continuous Improvement Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月18日的点评

我会主要提到工作人员。他们是专业、灵活和友好的完美结合。我来这的时候确有宾至如归的感觉。和往常一样,房间很好,干净、维护良好,智能位置上有很多电力点。是我在曼谷的首选。

感谢 Stanley K
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Holiday Inn Ban... T,曼谷素坤逸路假日酒店 的 Manager,回复了这篇点评2019年8月18日已回复
Google 翻译

Dear Stanley K,

Thank you very much for sharing your stay experience and reviews us on TripAdvisor. We are very appreciated you value time.

How wonderful to hear you had a Fantastic stay by a great and professional staff. It is something our staffs take a great pride. We are so glad that our place turn to be your second home sweet home. Please know that your feedback is very important for us in term of continuously and improvement. We will ensure to share your feedback to our staffs. We are sure that they will very proud of themselves.

On behalf of all lovely colleagues and management. Thank you very much for choosing Holiday Inn Bangkok Sukhumvit. We are looking forward to warmly welcome you back in the near future.

Sincerely,
Poraween Phengsook
Quality and Continuous Improvement Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月15日的点评

我们搜索了机场摆渡车,然后就来到了这家酒店。我在美国住过这个牌子的酒店,对这家酒店的品质很有了解,所以为什么不来这里入住呢?我预订了在第二天乘坐飞机离开之前,来清迈的这家酒店入住一晚,但是我到了市区之后,我发现根本就没有机场摆渡车。酒店这点做的不是很好。

感谢 Charles L
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Holiday Inn Ban... T,曼谷素坤逸路假日酒店 的 Manager,回复了这篇点评2019年7月16日已回复
Google 翻译

Dear Charles L,

First of all, thank you very much for your candid reviews in TripAdvisor.

On behalf of my team, I am terribly sorry to hear your stay has not been fulfilled with your expectation from the hotel. I would like to express our sincere feeling for the unpleasant stay. Please know that your feedback is very important for us in term of continuous and improvement.

If there is any thing I could do for you to make your next stay better, please feel free to contact me directly at poraween.phengsook@ihg.com. I am always here for you.

Once again, thank you for choosing Holiday Inn Bangkok Sukhumvit. Hopefully you will give us the opportunity to serve you with the better services to fulfill your expectation and satisfaction on your up coming trip in Bangkok.

Sincerely,
Poraween Phengsook
Qaulity and Continuous Improvement Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月23日的点评

我每次去曼谷时,我都很喜欢住在这家酒店。最好的位置,出色的团队。房间又大又干净。服务很好,无论什么事情,你都可以得到快捷的帮助,即使不是酒店的问题。感谢Moody、Fahsai、Toom-Tam等人为我们提供的优质服务。我们会在不久后回来的。

感谢 David H
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.il 查看原文
Holiday Inn Ban... T,曼谷素坤逸路假日酒店 的 Manager,回复了这篇点评2019年6月24日已回复
Google 翻译

Dear David H,

Greeting from the most Excellent Hotel in Sukhumvit Area, Bangkok. We are very appreciated your time to reviews us in TripAdvisor.

On behalf of my team. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, especially Ms. Moddy the most beautiful and sexiest Duty Manager and her team Khun Fahsai and Toom-Tam, so we value your feedback.

We hope you will give us the special space in your mine to be the number one and only one choice for your Bangkok Trip.

We are looking forward to warmly welcome you back to our "Home Sweet Home" soon.

Sincerely,
Poraween Phengsook
Quality and Continuous Improvement Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月6日的点评 通过移动设备发表

当然,这不是我们第一次来这里,我们一直喜欢这里的服务,再加上这里的食物本身就很棒,我特别想称赞的一个员工是“托伊”,自从我们来到这里,她就把我和我的伴侣照顾得很好,直到晚餐时间结束,她还来到我们的餐桌来清洗盘子,为我们补充水,并且提供一个小小的台灯罩,甚至当我们付账的时候,她还亲自来了,我们和她很好地告别了,祝福她和泽塔团队-2019年5月6日下午6-8点来吃晚餐的一对夫妇。

感谢 sctboyd
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Holiday Inn Ban... T,曼谷素坤逸路假日酒店 的 Manager,回复了这篇点评2019年5月8日已回复
Google 翻译

Dear Bunyute,

Thank you very much to review our Zeta Cafe and sharing your dining experience to others in TripAdvisor.

How nice to hear that your couple had the amazing dinner with the excellent service by our lovely colleague Khun Toey and professional team.

I am very proud of them and their professional service. Please know that your feedback is very meaningful and useful in term of the Quality Improvement. We will ensure to maintain our excellent service.

We hope you will come back to dine in Zeta Cafe again.

Sincerely,
Poraween Phengsook
Quality and Continuous Improvement Manager

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