Dear Rose Yorkshire,
We are very sorry to hear about you poor experience at our hotel.
When we heard about your issues with the guest next door to you our staff contacted them and we actually moved them to a different room to help you.
Khaosan Road itself is a vibrant, lively place and as a result of this it can be noisy at night time.
We hope you have a great holiday in Thailand and once again apologize for your stay here.
Kind Regards,
John Pettengell
Guest Services Manager