地理位置算不错 房觉得唔算大 泳池好靓 㨂住呢间酒店都因为个泳池 唔近BTS 步行十至十五分钟 酒店有tuk tuk送去 但坐的士周围去都算近 价钱都系几十蚊 好过坐tuktuk去BTS再转车仲麻烦
Thank you for taking the time to share your recent experience with us. Your comment is certainly important and I will share your review with the team for further improvement in order to enhance our guests’ experience.
Once again, thank you for your valued feedback and looking forward to welcoming you with a more enjoyable experience on your next visit.
Marketing Communications Team
I would like to say thank you for the wonderful review and recommendation that you have shared in TripAdvisor about your recent stay at Amara Bangkok.
Allow me to convey my gratitude for your support to our hotel, it is through guests like you that we are able to excel successfully in the hospitality business.
Your kind words for our team members is highly appreciated and has been conveyed to the entire team, to keep them inspired in providing the same high level of service to all of our guests, especially Ms. Monk.
We will be looking forward to seeing you at Amara Bangkok once again for another magnificent vacation.
With kindest regards,
Thank you very much for taking the time to let us know about your recent stay at Amara Bangkok. I can only apologize that there were aspects of your stay you had been disappointed with. In order to maintain high standards of service, feedback like yours is essential.
Please accept my sincere apology for your service experience as this is certainly not reflective of the hotel's standards. This matter has been duly discussed with management team for immediate improvement in these areas and our team has been briefed to pay more attention to all guest inquiries at all time. Furthermore, the training will be provided for our service staff highlighting on guest service standard which generally, we strive to achieve guest expectation and satisfaction.
In regards to the cleanliness, our housekeeping team has been briefed to be more empowered to report the defects. We will certainly ensure that any defects are rectified. In the meantime, we apologize for any inconvenience caused.
Lastly, we hope you will choose Amara Bangkok again in the future and give us another opportunity to demonstrate our standards and service which is renown. We remain,
With best regards,
Dear Peter M,
Thank you so much for your very complimentary review of Amara Bangkok following your stay with us. It is very reassuring to receive such nice words and it motivates us to work even harder to maintain our high standards and level of service provided to our guests. We do hope we will have the pleasure of welcoming you back on a future visit.
With kindest regards,