Thank you for taking the time to share your feedback with us and for 5 Star rating!
Your comfort and satisfaction during your stay with us is a high priority and I truly appreciate your compliments on the hotel. It is a real pleasure to know that our level of service and facilities exceeded your expectation.
Thank you again for choosing to stay at Holiday Inn Chiangmai and we look forward to your next visit.
Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered during your stay, particularly with the water quality and the odor, as well as the inconvenience caused by the lighting setup.
Your comments are extremely important to us, and we are currently investigating the water issue to ensure that such occurrences are addressed promptly. Additionally, we will review the room's lighting design to make it more practical and convenient for our guests.
We deeply regret that these aspects affected your experience, and we appreciate your valuable feedback, which helps us identify areas for improvement. We hope for the opportunity to welcome you back and provide a more pleasant and seamless stay in the future.
Sincerely yours,
The Management Team Centara Riverside Hotel Chiang Mai
Thank you for taking the time to write about your experience following your stay at Centara Riverside Hotel Chiang Mai.
We are honored to learn that you had a wonderful stay with us and that you enjoyed so many aspects of your stay with us especially the services provided by our associates. We will be sure to share your kind compliments with our team to recognize their efforts and to continue to inspire and motivate them to deliver exceptional customer service.
We look forward to welcome you back for another memorable stay in Chiang Mai.
Sincerely yours,
The Management Team Centara Riverside Hotel Chiang Mai
Orathai T，清迈假日酒店 的 Personal Assistant to General Manager，回复了这篇点评2019年9月4日已回复
Google 翻译
Dear aradvp,
Thank you for the 5 star review on TripAdvisor.
It is great to know that your stay experience was enjoyable, and especially for your encouraging comments on our staff service. Our aim is to provide our guests with memorable experiences and it is a real pleasure to know this is the case with you.
Again, thank you for staying with us at Holiday Inn Chiangmai, we look forward to having the pleasure of welcoming you back soon!
Orathai T，清迈假日酒店 的 Personal Assistant to General Manager，回复了这篇点评2019年9月19日已回复
Google 翻译
Dear Trek809848,
Thank you for sharing your experience with us.
We are glad to hear your overall experience during your stay was good. It's something our staff takes great pride in, so we value your feedback. We would definitely pass on the compliments to our team members of your kind words.
Once again, thank you very much for choosing Holiday Inn Chiangmai and we look forward to welcoming you back on your next visit.
Orathai T，清迈假日酒店 的 Personal Assistant to General Manager，回复了这篇点评2019年7月25日已回复
Google 翻译
Dear JamHam,
Thank you for taking the time to post your wonderful review on TripAdvisor.
It is wonderful to hear that you enjoyed so many aspects of your stay with us and took particular delight in the service provided to you by our colleagues. Your kind words will be shared with with our entire team and I am sure they will take great pride in receiving this feedback.
The team and I do hope to have the pleasure of welcoming your return on another occasion soon!
