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LydiaS1960
台湾台北市
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以人的善良与友好撑起这家饭店，先说优点：整体简约与时尚的外表、前台与其他人员都很友好大家像是朋友ㄧ般、和其他评价ㄧ样水和咖啡和水果等食物都是无限供应、磁砖地板感觉干净；缺点：有个不能接受的点是厕所居然没有干溼分离，让这个小厕所又更加潮溼，洗澡会把洗手台都弄湿，稍微转身也会不小心弄到水龙头冷热水开关、床单三天都未更新（因为被套角落有脏污ㄧ直都在）、床垫已有塌陷可能都没换过完全不行、冷气位置设计不良不管怎么吹都吹到头整个感冒、隔间是真的很差居然可听到楼上脚步声不知道是什么材料的地板。我觉得这家酒店可能需要整修，因为他们的人是如此的好让你不忍说出他们硬体设备的问题！
询问关于 福瑞星之床酒店 的问题
感谢 LydiaS1960
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为中文，源自www.tripadvisor.com.tw 查看原文
Martchella，福瑞星之床酒店 的 Owner，回复了这篇点评2019年11月28日已回复
Dear LydiaS1960,
We are happy to read you fully enjoyed the hospitality of our Team. We are here 100% for our guests and we are happy when our guests share any issue they may have during their stay with us, especially when they are still here with us because we have the chance to do something for them. In your case, we did not know how you were feeling about your room.
BED Phrasingh (3 star) is now ranked number 2 of all hotels in Chiangmai by travellers on TripAdvisor, amongst all the 5 star hotels. This makes us proud but sometimes it also worries us as guests may have unrealistic expectations.
Our hotel concept is not about luxury but about clean, minimalist and simple accommodation with outstanding hospitality, this is what we deliver to our guests. We could not locate your reservation by using your TripAdvisor name so we don't know in which room you have stayed but we did check all our rooms after reading your comments however we could not find any room that would match with the room description you have given.
Yours sincerely,
Marcela.
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。