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该点评由 英语 翻译而成。 查看原文
Scott W
澳大利亚布里斯班索菲特芭堤雅美憬阁酒店的点评
2016年9月5日点评
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com.au查看原文
Hotel Manager B，索菲特芭堤雅美憬阁酒店 的 Public Relations Manager，回复了这篇点评
回复时间：2016年9月8日
Dear Scott W,
"Fantastic" what a delightful subject to hear about.
Thank you very much for taking your time to share with others the recent experience you had, which clearly was Fantastic.
I have shared your compliments to all our teams especially our willing and attentive crew members which are our foremost assets who always strive to exceed guest expectations.
We can't wait to see you in December
With our warm regards,
Leo Krairin CHANTHAI, Mr.
"Fantastic" what a delightful subject to hear about.
Thank you very much for taking your time to share with others the recent experience you had, which clearly was Fantastic.
I have shared your compliments to all our teams especially our willing and attentive crew members which are our foremost assets who always strive to exceed guest expectations.
We can't wait to see you in December
With our warm regards,
Leo Krairin CHANTHAI, Mr.
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
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点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
Danbank69
加拿大蒙特利尔
10677
通过移动设备发表 
我的房间很糟糕——也许是因为这个地方正在装修，但是漂亮的屋顶露头(网站上的第一张图片)也还没有投入使用。我问工作人员这里什么时候开放，服务员告诉我还要很长的时间！我之所以还是给这里打了三分，是因为员工们都很好，很友善。房间很大，但床不舒服。早餐还可以。
询问关于 索菲特芭堤雅美憬阁酒店 的问题
感谢 Danbank69
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.ca 查看原文
HotelBaraqudaPattaya，索菲特芭堤雅美憬阁酒店 的 General Manager，回复了这篇点评2019年10月31日已回复
Allow me to express my gratitude for sharing your thoughts on the experience you had at Hotel Baraquda Pattaya and for assessing the level of service provided.
I am truly sorry to hear regarding the several issues you have experienced during your recent stay with us. Please rest assured that your feedback regarding the staff comment has been conveyed to our Director of Rooms, who has sent the whole team for retraining in order to achieve optimum guest satisfaction.
In regards to the Sunset Lounge, allow me to clarify the situation. At Baraquda Pattaya, we always strive to improve your guest experience and do so by continuous upgrades of our hotel facilities and services. It is, therefore, our great pleasure to inform you that we will be commencing our long-awaited refurbishment project of the rooftop bar, which will completely transform our outlet, bringing our hotel back to a state of modern elegance and luxury. I have requested the team to ensure this update is sent across all channels, so our guests know about this temporary adjustment before booking.
At Hotel Baraquda, we strive to provide a superior service experience to every guest and I am sorry as we did not achieve this during your stay. Your constructive comments are of immense value in providing a focus for the improvement of the hotel products and services. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated.
I remain hopeful we will hear from you again and have a chance of hosting you again in order to provide the true Baraquda Pattaya service.
Yours sincerely,
Mr Khata Sinhaseni
Cluster General Manager
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
S312HTchrisp
澳大利亚珀斯
2
通过移动设备发表
超级棒的一家酒店，我们在那里度过了4天的美好时光，房间宽敞，干净，视野开阔，员工很有礼貌，乐于助人，我推荐这家酒店，你不会失望的。谢谢
询问关于 索菲特芭堤雅美憬阁酒店 的问题
感谢 S312HTchrisp
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk 查看原文
HotelBaraqudaPattaya，索菲特芭堤雅美憬阁酒店 的 General Manager，回复了这篇点评2019年8月26日已回复
Greetings from Hotel Baraquda Pattaya!
Thank you for choosing Hotel Baraquda Pattaya for your stay in Pattaya and also sharing your opinion towards our hotel.
I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
We look forward to welcoming you back soon and hope to exceed your expectations on your next stay
Yours sincerely,
The Management
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
Aaron-Ball
英国Ringwood
1335
我刚到Baraquada酒店，就受到了以一杯鸡尾酒和准备好的房间的欢迎。我住了4晚，其中3晚住在豪华房，最后一晚住在大Baraquda套房（Grand Baraquda Suite）。所有这些都是理想的住宿。我在酒店过得很愉快，并将在2019年9月回来。
询问关于 索菲特芭堤雅美憬阁酒店 的问题
感谢 Aaron-Ball
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk 查看原文
HotelBaraqudaPattaya，索菲特芭堤雅美憬阁酒店 的 General Manager，回复了这篇点评2019年7月25日已回复
Greetings from Hotel Baraquda Pattaya!
Thank you for choosing Hotel Baraquda Pattaya for your stay in Pattaya and also sharing your opinion towards our hotel.
I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
We look forward to welcoming you back soon and hope to exceed your expectations on your next stay
Yours sincerely,
The Management
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
AndyD581
英国贝德福德
3532
这家酒店所处的位置非常好，他们家的员工也超超超级友好，餐饮也很棒，价格好，房间干净整洁而且客房服务很到位，酒店的泳池也挺好的，免费进入，是个放松的好地方。酒店价格合理，会再来。
询问关于 索菲特芭堤雅美憬阁酒店 的问题
感谢 AndyD581
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk 查看原文
HotelBaraqudaPattaya，索菲特芭堤雅美憬阁酒店 的 General Manager，回复了这篇点评2019年5月15日已回复
Greetings from Hotel Baraquda Pattaya!
Thank you for choosing Hotel Baraquda Pattaya for your stay in Pattaya and also sharing your opinion towards our hotel.
I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
We look forward to welcoming you back soon and hope to exceed your expectations on your next stay
Yours sincerely,
The Management
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
BKHK
香港
125
为了3月份的结婚纪念日，我们在这里住了4个晚上，总体来说都很开心。如果你像我们一样，想要住在芭堤雅的中心地带，这样你就可以走路而不用坐出租车或嘟嘟车，那么这里真的是一个很好的选择。你离所有地方都很近，但酒店里却非常安静……这里是芭堤雅市中心的绿洲。酒店门口有很多商店、餐馆和酒吧，步行5-10分钟就能到达海滩（虽然不是真正的海滨游泳场，但酒店有一个很棒的游泳池）。全体员工都很出色，早餐也很丰盛。这里的房间很舒服，但设计不太好，与许多现代酒店相比有点过时。阳台很小，形状古怪，几乎没什么用。总之，我们住得很开心，房间虽然很舒服，但是需要升级了。
询问关于 索菲特芭堤雅美憬阁酒店 的问题
感谢 BKHK
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.en.tripadvisor.com.hk 查看原文
HotelBaraqudaPattaya，索菲特芭堤雅美憬阁酒店 的 General Manager，回复了这篇点评2019年4月22日已回复
Greetings from Hotel Baraquda Pattaya!
Thank you for taking the time to tell us about your experience at Hotel Baraquda Pattaya MGallery by Sofitel. I am sorry to hear that your experience did not meet your expectations.
In regards to the hotel facilities, I have well noted the fact that the overall designs along with accommodation facilities have not met your expectations. We have started to mildly renovate several floors in the past few months and are planning to pursue this renovation process.
Your constructive comments are of immense value in providing a focus for improvement of Hotel Baraquda Pattaya products and services. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated.
I remain hopeful we will hear from you again and have a chance to welcome you in Pattaya in not so distant future.
Yours sincerely,
The Management
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。