Allow me to express my gratitude for sharing your thoughts on the experience you had at Hotel Baraquda Pattaya and for assessing the level of service provided.

I am truly sorry to hear regarding the several issues you have experienced during your recent stay with us. Please rest assured that your feedback regarding the staff comment has been conveyed to our Director of Rooms, who has sent the whole team for retraining in order to achieve optimum guest satisfaction.

In regards to the Sunset Lounge, allow me to clarify the situation. At Baraquda Pattaya, we always strive to improve your guest experience and do so by continuous upgrades of our hotel facilities and services. It is, therefore, our great pleasure to inform you that we will be commencing our long-awaited refurbishment project of the rooftop bar, which will completely transform our outlet, bringing our hotel back to a state of modern elegance and luxury. I have requested the team to ensure this update is sent across all channels, so our guests know about this temporary adjustment before booking.

At Hotel Baraquda, we strive to provide a superior service experience to every guest and I am sorry as we did not achieve this during your stay. Your constructive comments are of immense value in providing a focus for the improvement of the hotel products and services. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated.

I remain hopeful we will hear from you again and have a chance of hosting you again in order to provide the true Baraquda Pattaya service.
Yours sincerely,
Mr Khata Sinhaseni
Cluster General Manager

Greetings from Hotel Baraquda Pattaya!
Thank you for choosing Hotel Baraquda Pattaya for your stay in Pattaya and also sharing your opinion towards our hotel.
I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
We look forward to welcoming you back soon and hope to exceed your expectations on your next stay

Yours sincerely,
The Management

Greetings from Hotel Baraquda Pattaya!
Thank you for choosing Hotel Baraquda Pattaya for your stay in Pattaya and also sharing your opinion towards our hotel.
I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
We look forward to welcoming you back soon and hope to exceed your expectations on your next stay

Yours sincerely,
The Management