Greeting from Pattaya Modus Beachfront Resort.
I was delighted to read your review of Pattaya Modus Beachfront Resort and may I thank you for your kind words.
Thank you for positive mentions about our hotel service and hotel facilities. Pattaya Modus Beachfront Resort with exclusive private setting on Wong Amat Beach features 130 guestrooms are perfectly suitable for family, couples holiday, leisure parties or small meetings.
The calm sea is ideal for sunbath, swimming and kayaking. The accommodation includes Superior Room, Deluxe Ocean View and Premium Pool Access where you can walk into swimming pool directly from your private balcony. Striking decoration of the resort combines industrial, loft, vintage and chic concepts with modern. All about relax and memorable experience.
We have regular training to instill a service culture in the teams thus increase the levels of courtesy and attention we provide for our valued guests.
I do hope you will visit us again and give us the opportunity to serve you better also witness first-hand the improvements we have made with regards to your feedback.
Mr. Watcharakorn Wasi
Front Office Manager
Thank you very much for your review on this platform after your visit Pattaya Modus beachfront resort.
I am truly sorry to read that you were not happy with the service to provide from our team - we apologize for the inconvenience may cause. I am confident that from our side we did the refund process immediately anyhow the money refund usually will take from 2 to 3 weeks.
Once again for an apology that we could not have an opportunity to settle all the matters with you during your stay.
Whenever time allows you and family visiting Pattaya, I am appreciated to ask for an opportunity to welcome you in the future.
Assistant Front Office Manager.