Dear Brenda A,
It was our pleasure to host you when you were in Hanoi and to receive such a wonderful review from you.
We are proud to know that our staff and colleagues, especially Khoi, were helpful and made you feel comfortable at our hotel, and that you have appreciated our central location, food and facilities. Your compliments will be shared with the whole team to serve as an encouragement for the future improvement and complement.
Thank you for sharing your thought with us, and we all look forward to hosting you at our hotel soon.
Sincerely,
Nguyen Thanh Ngoc
Marketing Communication Director