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越南河内2024年2月6日点评通过移动设备发表
入住日期：2024年2月旅行类型：家庭旅行
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Nguyen Huyen，La Sinfonía del Rey Hotel & Spa 的 Tổng giám đốc，回复了这篇点评
回复时间：2024年2月11日
Dear Curiosity16392658553,
Thank you for taking the time to share this review of La Sinfonia del Rey via Trip Advisor. As you probably know by now, we pride ourselves on our warm, unscripted, and genuine service and attention to detail, and going the 'extra mile' in our guest interactions; so it is ever so rewarding to read that the staff's service is what stood out the most.
We wish you all the best and look forward to welcoming you back soon!
Best regards,
Huyen Pucca Nguyen (Mrs.)
General Manager
Thank you for taking the time to share this review of La Sinfonia del Rey via Trip Advisor. As you probably know by now, we pride ourselves on our warm, unscripted, and genuine service and attention to detail, and going the 'extra mile' in our guest interactions; so it is ever so rewarding to read that the staff's service is what stood out the most.
We wish you all the best and look forward to welcoming you back soon!
Best regards,
Huyen Pucca Nguyen (Mrs.)
General Manager
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
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1 - 6 条点评，共 2,395 条
洋 張
1
这是一次非常非常愉快且快乐的旅行。
去年我在胡志明被偷，对越南这个国家几乎保持不安且害怕的心情，预订了此次的机票。
从2005年上学开始接触越南人，到熟悉越南人，自己店里用越南人，再到爱上越南人民。
自始至终认为越南人是勤劳朴实的。
去年在越南胡志明被偷1万人民币，身边的朋友都说越南不能去，但是我还是想探索越南这里。
今年再次购买了首都河内的机票。心情忐忑来到这里，
这里给我的第一印象是和胡志明比落后，结合上次经验，是惊恐到达lasinfonia Del Rey hotel.从外观上来看，是一个外表华丽的酒店，但是没做任何期待，真的没有期待，反而是各种惊喜，酒店大堂4位员工热情微笑打招呼。welcome drink &food,有点儿五星级酒店的待遇。
做好登记付款后，来到我的房间，床很舒服，比较起日本来，酒店很大，还有速溶咖啡机。但是我想要的看到湖景房，就没有了，就是一点缝隙可以看到，不过也不影响我3分钟走到景区。
我来的这两天赶上台风，想要出去都不是很方便，当我有需求询问酒店人员时，他们都会很亲切的帮我查找以及帮助。
最后感谢最后一天我离开时，帮我办理手续，且半价帮我订车的nam sir，以及帮我仔细查找的那位sir.
房间贴士： Rất hạnh phúc, rất hạnh phúc.
入住日期：2024年1月
询问关于 La Sinfonía del Rey Hotel & Spa 的问题
感谢 洋 張
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Nguyen Huyen，La Sinfonía del Rey Hotel & Spa 的 Tổng giám đốc，回复了这篇点评2024年8月1日已回复
Dear 洋 張,
Thank you for taking the time to share your feedback with us. We are delighted to hear about your positive experience during your recent stay at our hotel.
It brings us great joy to learn that our staff made you feel welcome during your stay at La Sinfonía del Rey. Providing exceptional customer service is at the heart of what we do, and we are thrilled that our team's efforts contributed to making your stay enjoyable.
We truly appreciate your kind words and your recognition of our staff's friendliness and professionalism. Your feedback motivates us to continue delivering excellent service to all our guests.
We hope to have the pleasure of welcoming you back for another wonderful stay in the future.
Warmest regards,
Huyen Pucca Nguyen (Mrs.)
General Manager
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
Roam41584788795
华盛顿西雅图
1
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宾馆服务非常周到和热情，房间干净卫生，尤其是天台酒吧非常漂亮，酒店位置极佳，周边景点和步行街都非常方便，如果下次再有机会去河内，一定还住那里！
入住日期：2024年2月
询问关于 La Sinfonía del Rey Hotel & Spa 的问题
感谢 Roam41584788795
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Nguyen Huyen，La Sinfonía del Rey Hotel & Spa 的 Tổng giám đốc，回复了这篇点评2024年2月10日已回复
Dear Roam41584788795,
Thank you for posting such a pleasant review about your experience at La Sinfonia del Rey Hotel & Spa. I am pleased to read that you enjoyed the hotel facilities and the service provided by our staff. It is such a reward to learn how our team members assisted you during your stay. I will surely forward this feedback to all the staff and that will make our day. I do hope that we will be able to welcome you back very soon for another exceptional experience.
Sincerely,
Huyen Pucca Nguyen (Mrs.)
General Manager
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
Journey09796003388
上海市
1
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非常不错的酒店，在老城区中心，很方便。离机场稍微远点，但是打车很方便，用grab很划算。里面的早餐也不错，有越南米粉，其它的种类比较少。
入住日期：2023年7月
询问关于 La Sinfonía del Rey Hotel & Spa 的问题
感谢 Journey09796003388
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Nguyen Huyen，La Sinfonía del Rey Hotel & Spa 的 Tổng giám đốc，回复了这篇点评2023年7月19日已回复
Dear Journey09796003388,
Thank you for taking the time to write this wonderful review of your recent stay at La Sinfonia del Rey hotel & spa. It fills me with great joy to know that you had a great experience whilst you were staying with us and in particular you found the hotel facilities, location, and breakfast very much to your liking. Again, thank you for sharing this brilliant review and we look forward to welcoming you back to La Sinfonia del Rey in the very near future.
Best wishes,
Huyen Pucca Nguyen (Mrs.)
General Manager
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。