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1 - 6 条点评,共 1,950 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月12日的点评

舒适的酒店,美丽的风景,优秀的服务。有着良好的工作经验的服务生“海”,和他交谈顺畅。在乐天洗桑拿体验很棒,洗个好澡,他们教我如何用桑拿,在越南河内我会有很好的回忆。我会再来的^^

感谢 Yasmin M
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Lotte Hotel H,河内乐天酒店 的 General Manager,回复了这篇点评2019年7月15日已回复
Google 翻译

Dear Yasmin M,

Thank you for choosing Lotte Hotel Hanoi and taking time to write us review.

We are delighted to learn about you satisfying experience at our hotel with comfortable room, nice view and good service.

We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with Hai and the rest of our staff.

Once again, thank you for recommending us and you are always welcomed here for your revisit.

With my best regards,
Lim Sung Bok
General Manager
Lotte Hotel Hanoi

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月23日的点评 通过移动设备发表

6月13日,我在乐天酒店度过了愉快的一天,我在那里的体验真是太棒了,我获得了“客人日”的奖励,然后我的房间被升级到高级套房。工作人员都很好,一切都很好。如果我再去河内,我愿意再住在这里。

感谢 Jijel1444044
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Lotte Hotel H,河内乐天酒店 的 General Manager,回复了这篇点评2019年6月24日已回复
Google 翻译

Dear Jijel1444044,

Thank you for choosing Lotte Hotel Hanoi and taking time to write us review.

It is a pleasure to hear about your comfortable stay at our hotel with 'guest of the day' award's upgraded room and excellent service from our kind staff.

We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with our staff.

Once again, thank you for recommending us and you are always welcomed here for your revisit.

With my best regards,
Lim Sung Bok
General Manager
Lotte Hotel Hanoi

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2019年5月29日的点评 通过移动设备发表

酒店提供免费升级套房。房间质素非常棒。员工态度亲切有礼,房间整洁宽敞,落地大玻璃饱览整个河内美景。值得推荐

感谢 miniCcc
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
Lotte Hotel H,河内乐天酒店 的 General Manager,回复了这篇点评2019年5月30日已回复
Google 翻译

Dear miniCcc,

Thank you for choosing Lotte Hotel Hanoi and taking time to write us review.

It is also a pleasure to hear about your enjoyable experience at our hotel with free upgraded suite, cordial staff, spacious room and river view.

We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with our staff.

Once again, thank you for recommending us and you are always welcomed here for your revisit.

With my best regards,
Lim Sung Bok
General Manager
Lotte Hotel Hanoi

举报业主不当回复
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2019年5月29日的点评 通过移动设备发表

位于河内市中心一流的位置,集美食,购物于一身的摩天大楼。饭店非常干净,装修设计时尚,员工态度亲切友善,房间质素很棒。下次到河内一定会再到访!

感谢 minibun_travel
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
Lotte Hotel H,河内乐天酒店 的 General Manager,回复了这篇点评2019年5月30日已回复
Google 翻译

Dear minibun_travel,

Thank you for choosing Lotte Hotel Hanoi and taking time to write us review.

It is also a pleasure to hear about your enjoyable experience at our hotel with clean hotel, great room quality, stylish decoration and friendly staff.

We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with our staff.

Once again, thank you for recommending us and you are always welcomed here for your revisit.

With my best regards,
Lim Sung Bok
General Manager
Lotte Hotel Hanoi

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月16日的点评

作为一名有30多年出国经验的老手,我每年在酒店住上250个晚上。我已经看到了我的酒店份额。我很少感到兴奋..但这家酒店管理得很好..真的很出色..登记入住轻而易举,我们在57楼的房间可以看到河内的全景。家政服务完美。餐饮服务是顶级的。礼宾员及其团队很完美。强烈推荐,我一定会回来的。

感谢 Mpfrederik
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.sg 查看原文
Lotte Hotel H,河内乐天酒店 的 General Manager,回复了这篇点评2019年5月19日已回复
Google 翻译

Dear Mpfrederik,

Thank you for choosing Lotte Hotel Hanoi and taking time to write us review.

We are delighted to hear about your satisfying experience at our hotel with breezing check-in, breath-taking 57F room panoramic view, perfect house-keeping, top-notch F&B, perfect concierge and team.

We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with our staff.

Once again, thank you for recommending us and you are always welcomed here for your revisit.

With my best regards,
Lim Sung Bok
General Manager
Lotte Hotel Hanoi

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
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