867
48
10
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dragon l
2024年1月16日点评
入住日期：2024年1月旅行类型：好友旅行
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Lam Hanh，Silverland Mây Hotel 的 Tổng giám đốc，回复了这篇点评
回复时间：2024年1月16日
Silverland Mây Xin Chào.
Great day!
Thank you for sharing again your wonderful feedback regarding your recent visit at our property.
It was a delight to learn that you were happy with our hotel services. In particular, the cordial hospitality from Ms. Thảo - one of our best service ambassadors. We definately would share your motivating comment amongs our staff to enhance the spirit to serve and to provide better service everyday, go beyond customer expectation.
We look forwards to be of your service again soon in the heart of Saigon
Sincerely Yours,
Silverland MÂY Hotel @ your service
Great day!
Thank you for sharing again your wonderful feedback regarding your recent visit at our property.
It was a delight to learn that you were happy with our hotel services. In particular, the cordial hospitality from Ms. Thảo - one of our best service ambassadors. We definately would share your motivating comment amongs our staff to enhance the spirit to serve and to provide better service everyday, go beyond customer expectation.
We look forwards to be of your service again soon in the heart of Saigon
Sincerely Yours,
Silverland MÂY Hotel @ your service
此回复为企业代表所写的主观评论，并不代表 Tripadvisor LLC 的观点。
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1 - 6 条点评，共 928 条
JUSTEN L
1
通过移动设备发表
非常好的住宿体验，Thao的服务令人赞叹，非常好的本地住宿选择，地理位置优越，市中心你近咫尺，步行可达著名的景点和商务中心
入住日期：2024年10月
询问关于 Silverland Mây Hotel 的问题
感谢 JUSTEN L
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Le Phuong，Silverland Mây Hotel 的 Chủ sở hữu，回复了这篇点评2024年11月7日已回复
Silverland May xin Chào Justen L,
Thanking you for taking your valuable time to write a review of Silverland May hotel and rating us for your recent stay on Tripadvisor.
What an honor to have a chance to welcome you and were able to make your stay as pleasant as it deserves. We truly appreciate your feedback as it greatly assists us in our commitment to excellence.
Once again, thank you for visiting us at Silverland May and we can't wait to welcome you again when your travels bring you back to this lively city.
Regards,
Minh Phuong Le (Ms.)
Director of Rooms
此回复为业主反馈，并不代表Tripadvisor以及其合作方的意见。
Chi W
1
飯店人員都非常親切又友善，接待我們的Thao專業又貼心，知道我和太太結婚40年週年，幫我們準備鮮花及紅酒，同時她和Khoung一起佈置了浪漫氣氛房間，也加了我們的line，讓我們有任何問題隨時找她，在這飯店入住3晚，房間也非常乾淨又舒適，早餐很好吃，推現煮班尼迪克蛋，期間Thao與我們建立如朋友般的關係，這是在其他飯店沒有的體驗！
The hotel staff are very kind and friendly. Thao who received us was professional and considerate. He knew that my wife and I were celebrating our 40th wedding anniversary and helped us prepare flowers and red wine. At the same time, she and Khoung decorated the room with a romantic atmosphere and added our line. Let us contact her anytime if we have any questions. We stayed in this hotel for 3 nights. The room was very clean and comfortable. The breakfast was delicious. We recommend the freshly boiled eggs Benedict. During this period, Thao established a relationship with us like friends. This is An experience that no other hotel has!
入住日期：2024年10月
询问关于 Silverland Mây Hotel 的问题
1 感谢 Chi W
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Lam Hanh，Silverland Mây Hotel 的 Tổng giám đốc，回复了这篇点评2024年10月11日已回复
Dear Mr. Chi and Mrs. Kuo,
Thank you so much for your lovely review! It was truly an honor to host you and your wife for your 40th wedding anniversary. We’re delighted that Thao and Khoung could help make the occasion extra special with flowers, wine, and a romantic room setup. It’s heartwarming to know that Thao's attentiveness and professionalism made such a positive impact during your stay.
We’re also glad to hear you enjoyed your clean and comfortable room, as well as the delicious breakfast—especially the eggs Benedict! Building a friendly relationship with our guests is something we take pride in, and we’re so happy that you felt that personal connection with Thao.
We look forward to welcoming you back for another unforgettable experience! Have a great time in Phu Quoc!
Warm regards,
Calvin Chau - Hotel Operations Manager
此回复为业主反馈，并不代表Tripadvisor以及其合作方的意见。