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胡志明市
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附近酒店
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1 - 6 条点评,共 3,205 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
3周前点评 通过移动设备发表

这真是一个好地方,可以欣赏城市和西贡河的美景。饮料很好喝,氛围也不错。游泳池旁边有动人的音乐,可以独自或与朋友们一起在这里喝上一杯。此外你也可以认识谭,他是一位很棒的人!

感谢 Murillo A
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Guestvoice t,西贡河岸万丽酒店 的 Director of Operations,回复了这篇点评回复时间:2周前
Google 翻译

Dear Murillo A,

Thank you so much for making the Renaissance Saigon your hotel of choice while visiting in Ho Chi Minh City.

Its great to read that you didn’t miss our Liquid Sky Bar. It is fantastic place that our guests shall enjoy stunning views overlooking the Saigon river, evening lights and seeing decorated boas sailing along the river after sundown, especially for those staying in the city for the first time.

Many thanks for your compliment to Tam for taking such great care of you. I will ensure to convey your praise to him and he will be very pleased to hear.

We do hope you keep us in mind as your hotel of choice whenever your travels bring you back to Ho Chi Minh City. Happy exploring!

Gao Le
Director of Operations
Renaissance Riverside Hotel Saigon

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2019年9月14日的点评 通过移动设备发表

在越南四天期间,入住了喜来登、万丽和艾美酒店,很明显地感受到万丽酒店的接待人员相较于另外两家万豪旗下酒店有很大的差异。万丽酒店的柜台人员似乎并未依照万豪规定的准则与客人做互动与确认订房的细节。另外,态度是让我觉得最不满意的部分。接待人员让人感觉只想尽快办完入住的手续,有种想赶客人走的感觉。我当时还问柜台人员房间在几楼,但柜台人员不知道是不理我还是真的没听到,问了第二次才勉强回答。另外关于酒店设施及楼层的介绍也都没有主动提供。我并非一个喜欢刁难别人的人,但是跟喜来登与艾美酒店相比,万丽酒店人员的态度及服务的热情程度真的差太多。

因此这次旅行让我感受到房间设备并非评判一间饭店好坏的标准,第一线服务人员的态度和表现才是影响顾客满意度的最大指标。

感谢 Meander672637
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
Guestvoice t,西贡河岸万丽酒店 的 Director of Operations,回复了这篇点评2019年9月15日已回复
Google 翻译

Dear Meander672637,

Thank you for taking a moment to share your reviews on TripAdvisor. We value your continued loyalty to Marriott Hotels and it is always a pleasure to serve you.

The experience you encountered during check-in concern us and we have shared your comments with our Front Desk team to ensure this is rectified. We also will use it as training tool for future guest interactions and please accept my sincere apologies for inconvenience.

We appreciate your feedback about our rooms. I am delighted to inform you that we are now on processing our remodeling of guest rooms and Club Lounge and the project will be scheduled to start around early of next year.

Once again, I regret to learn about your experience with us. We do hope this experience will not leave an unpleasant memory and please allow us to have an opportunity to better your experience with us whenever your travels bring you back to Ho Chi Minh City.

Safe travels ahead and kind regards,

Gao Le
Director of Operations
Renaissance Riverside Hotel Saigon

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2019年7月20日的点评

我们决定在饭店餐厅吃饭,因为饭店给住客打六折,而且外面又下着雷雨。我们受到了Hai的欢迎,他兴致勃勃地带我们去品尝最美味的食物,包括美味的龙虾。饮料源源不断,食物和服务也很好。餐厅物有所值,品质很好。

感谢 Helenreilly6
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Guestvoice t,西贡河岸万丽酒店 的 General Manager,回复了这篇点评2019年7月24日已回复
Google 翻译

Dear Helenreilly6,

Many thanks for sharing your experience from your recent visiting our Viet Kitchen.

I am delighted to read that our menu were pleased your taste and that staff services exceeded your expectations particularly recognizing Hai for his outstanding services. I would love to host you again and we will ensure the stay are just as memorable the next time.

We look forward to welcoming you back soon. Safe travels ahead and kind regards,

Blair Fowler
General Manager
Renaissance Riverside Hotel Saigon

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2019年7月13日的点评 通过移动设备发表

这个酒店很不错,服务员非常热情友好,行政酒廊水准很高!酒店顶部的游泳池很漂亮,楼顶的天空酒吧也是。在happy hour期间,Christina为我们提供了很好的服务!!酒店位于中心地段,从酒店可以俯瞰河道优美的景色!

感谢 Jgwillemsen
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Guestvoice t,西贡河岸万丽酒店 的 General Manager,回复了这篇点评2019年7月14日已回复
Google 翻译

Dear Jgwillemsen,

I am glad you enjoyed your stay with us and that our location and staff services met your expectations. Great that you were pleased with Christina for her outstanding services during happy hour at Liquid Sky Bar. I will ensure to convey your compliment to her and she will be very pleased to hear your praise.

Many thanks for taking a moment to share your reviews on TripAdvisor and we look forward to welcoming you back in the near future for another enjoyable stay the Renaissance Saigon. Happy exploring!

Blair Fowler
General Manager
Renaissance Riverside Hotel Saigon

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2019年6月22日的点评 通过移动设备发表

这家酒店是通过探路者为我们预订的,作为我们蜜月旅行的一部分。酒店干净又现代化。工作人员很乐于助人,由于可供选择的食物很多,早餐是我吃过的最好的早餐之一。不过我觉得这些房间已经过时了,尤其是和我们这次旅行住过的其他酒店相比。总之,这是一家不错的酒店。

感谢 RFL21
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Guestvoice t,西贡河岸万丽酒店 的 General Manager,回复了这篇点评2019年7月3日已回复
Google 翻译

Dear RFL21,

Thank you very much for taking time to write and sharing your experience from your recent stay.

I am glad you enjoyed your stay with us and that the facilities and services met your expectations. The Viet Kitchen offers international cuisine with a real focus on “Local” dishes, prepared by our very passionate culinary team. I am happy that our breakfast was one of the best you have ever had.

We do hope you discovered something wonderfully new along the journey and we look forward to welcoming you back in the near future.

Happy exploring!

Blair Fowler
General Manage
Renaissance Riverside Hotel Saigon

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