Dear Guest - jianshoumingshanx. Thank you for staying with us and for sharing your review. We are pleased to hear that you have enjoyed your stay with us but understand that you experienced some services which did not meet your expectations on this occasion. Please accept our most sincere apologies. We have taken note of your valuable feedback, which will certainly help us to improve our services. We hope to have the pleasure of welcoming you back again. Have a nice day! Hotel Equatorial Team.
Hotel_EquatorialHCMC，胡志明贵都大饭店 的 Director of Sales，回复了这篇点评2019年12月18日已回复
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Dear Guide59112798580,
Thank you for staying with us and for sharing your review. Our staff will be honored by your compliments about the fantastic customer service you received.
We hope to have the pleasure of welcoming you back again soon.
Best regards, Anna Fernandez (Ms.) Director of Sales & Marketing
Hotel_EquatorialHCMC，胡志明贵都大饭店 的 Director of Sales，回复了这篇点评2019年8月28日已回复
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Dear michelle c,
Thank you for staying with us and for sharing your review. Our staff will be honored by your compliments about the fantastic customer service you received. We hope to have the pleasure of welcoming you back again soon.
Best regards, Anna Fernandez (Ms.) Director of Sales & Marketing
