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胡志明市
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附近酒店
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1 - 6 条点评,共 243 条
1周前点评 通过移动设备发表

谢谢你们的贴心
这是第一次我在胡志明市旅行、没想到遇见好多倒霉的事情,被坏人抢了我手机,有点恐怕。非常感谢Jolie,酒店的服务员一直帮助我,并将陪着我去公安局报告, 其他也很热情。酒店的位置也很方便,早饭也不错, 只是下楼的咖啡味道一般,若能改善是更高分 。真的希望有机会下次一定跟家庭回来!

入住日期:2019年9月
旅行类型: 情侣游
1  感谢 Anniee522
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。
SaigonHotelCorp,西贡酒店 的 Front Office Manager,回复了这篇点评回复时间:1周前
Google 翻译

Dear Anniee522,

Warmest greetings from Saigon Hotel and thank you so much for taking your precious time to write such a wonderful review about your recent stay with us.

We could not be happier to read that you really enjoyed our experience including great location and true hospitality especially the personal touch from Jolie. As you may know ensuring each guest is satisfied during their stay is not only our responsibility, it is our passion that drives everything we do.Your kind words have been sharing among our colleagues which definitely made up their day. On the other hand, It is regretful to hear about the negative experience that you have encountered in Ho Chi Minh city.

Wishing you continued safe travels and look forward to welcoming you back on your next trip to Saigon

Warmest regards,

Shelly Ton
Front Office Manager

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2019年1月4日的点评 通过移动设备发表

在我的行李寄存30分钟期间,酒店工作人员从我的包里偷走了大量现金。 他们对我投诉回复得非常慢而且不专业,并且他们否认有不当行为,我唯一一次离开行李的时候是给酒店工作人员的时候。 只有当你愿意让员工偷你的时候才会住在这里。 我恨这个酒店。

感谢 Beelzeboobs
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
SaigonHotelCorp,西贡酒店 的 General Manager,回复了这篇点评2019年1月13日已回复
Google 翻译

Dear Mr Fan Huang,
Thank you very much for your recent stay with us. Following up your incident situation, we responded emails to you and your Vietnamese friends immediately after checking all relevant CCTV s where your luggage were kept and it is obviously clear that nobody did ever touch your luggage since then.
Our hotel always makes sure giving advice clearly to every single guest showing on the luggage tag with content of “Term of Condition”, which you were surely received one copy after handing your luggage to our staff on that day.
And we suggested you should come to the local police to report about your case and obtain an official Loss Report from the authority, if you wish to do so. Our hotel commits to cooperate in providing any requested information from the authority relating to your recent staying at the hotel which will serve for their investigation purpose although you reported your incident after leaving our hotel for 8 hours.

We are very much understanding of your feeling and kindly let us know should we can assist further more.

Best regards,
Xuan Dao Nguyen
General Manager

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2018年12月7日的点评 通过移动设备发表

地理位置优越,地处繁华的商业区,毗邻公司和客户。步行就能到很多好餐馆。前台入住愉快,房间整洁,床铺舒适牢固。混合西方和亚洲的早餐相对来说比较有限。

感谢 Wolv3rin3
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SaigonHotelCorp,西贡酒店 的 General Manager,回复了这篇点评2018年12月28日已回复
Google 翻译

Dear our valued guest,

Thank you very much for your fantastic review of your recent stay at the Saigon hotel. I am very pleased to know that you enjoyed your stay with us.

Ensuring each guest is satisfied during their stay is not only our responsibility, it is our passion that drives everything we do.

We are looking forward to welcoming you back the hotel.

Warmest regards,

Xuan Dao Nguyen
General Manager

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2018年11月24日的点评 通过移动设备发表

位置没毛病,房间和服务都非常好,每天都会打扫,房间很大,床很舒服。当我们要求换房间时,前台很快就帮忙解决了。我妻子过生日时,他们还体贴地送来一个生日蛋糕。夜深人静的时候有点吵,但这是所处地点决定的。

感谢 AnthonyT407
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.sg 查看原文
SaigonHotelCorp,西贡酒店 的 General Manager,回复了这篇点评2018年12月13日已回复
Google 翻译

Dear Mr. Anthony,

Thanks for your taking time to give us some review. Our hotel stay in the center that so little bit noisy at night and from hotel you can walking around district 01 with a lot of fun at night and day. Our service always take care our valued guest and I'm really happy when we can made surprise for your wife on her birthday. I hope you can enjoy your vacation at our hotel and we looking forward to seeing you again in our hotel as soon.

Thank you,

Best regards,

Xuan Dao Nguyen - General Manager

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2018年11月10日的点评

这是一个维护很好又干净的酒店。酒店的坐落位置离商务区很近。房间又大又干净。他们有个屋顶餐厅,那里很开阔。你还可以在附近找到很不错的餐厅和酒吧。这是一个无烟酒店,在胡志明市很难得。十分推荐。

感谢 Shrirajemahadik
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.in 查看原文
SaigonHotelCorp,西贡酒店 的 General Manager,回复了这篇点评2018年12月13日已回复
Google 翻译

Dear Mr. Shrirajemhadik,

Thank you very much for your wonderful review of your recent stay at Saigon hotel, your feedback is extremely valuable to us, it’s a great motivation force us to keep up with our service. We look forward to seeing you at our hotel on next vacation,

Thank you,

Best regards,

Xuan Dao Nguyen - General Manager

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