Dear Reagan K,
Thank you indeed for choosing our rooftop and for taking the time to write your impressions. The View Rooftop Bar would like to apologize for any inconvenient caused on last Saturday night. Reading your review, we believe that you may not have noticed that last Saturday night we have Acoustic Night in which we invited a band come to our rooftop bar and perform live music. We still provide a regular drink menu whereby we only charged 10000 VND (0.45 USD) per drink as a small entry fee for our event, no other hidden fees were charged on that night.
In addition, we are still offering our Happy Hour + promotion whereby you can get 1 free cocktails (either signature or classic) when you buy 2 cocktails from 5pm to 11pm at our rooftop bar. The View Rooftop Bar admitted this misunderstanding was caused by one of our staffs who had not explained to you clearly about the event and the menu on that night. For that reason, once again, we deeply apologize to any of your dissatisfaction and we truly hope that you can visit us again in the near future.
The View Rooftop Bar
88 - 92 条点评，共 1,070 条
It was our pleasure to welcome you to The View. We are so delighted that you enjoyed everything at The View and thought well of our atmosphere, service and the food. Please do visit us again!
Thank you for dining at The View and taking the time write to us. We understand that your dining experience hasn’t met your expectation. Thank you again for the feedback in details that helps us improve our service quality as well. Much look forward to welcoming you back and offering you an entirely satisfactory dining experience.
Thank you very much for your feedback! At The View, we try our best to offer 'exceptional' items thorough preparation, we are glad knowing you liked our food and service. Many guests share with us that their memorable dining experience with The View is rather unique in Ho Chi Minh City, and we are grateful for such appreciation. Your note on pricing is noted. We hope to welcome you again at The View!
All the best,
Thank you for taking your time writing to us. First of all, we would like to extend a sincere apology here to you and once again, thank you for this chance for us to improve the quality and performance. And we also hope to have another chance to welcome you at The View Rooftop Bar for a satisfactory dining experience. Very best from all of us.