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CharlesLei
上海市2024年1月24日点评
入住日期：2023年12月旅行类型：独自旅行
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Lam Hanh，Silverland Sakyo 酒店及水疗中心 的 Tổng giám đốc，回复了这篇点评
回复时间：2024年1月26日
Sakyo xin chào Mr. Charles Lei,
Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.
We love to hear such terrific guest feedback and we are so happy to know how much you enjoyed your stay experience, especially the service we delivered. Thank you for letting us know therefore we can improve and upgrade our facilities. Your real feedback will be very useful for our quality performance. We have shared your comments with our Operations team to ensure that these issues will be fixed immediately.
Once again, thank you and have a pleasant day.
With kind regards,
Trang Lam (Ms.)
Front Office Manager
Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.
We love to hear such terrific guest feedback and we are so happy to know how much you enjoyed your stay experience, especially the service we delivered. Thank you for letting us know therefore we can improve and upgrade our facilities. Your real feedback will be very useful for our quality performance. We have shared your comments with our Operations team to ensure that these issues will be fixed immediately.
Once again, thank you and have a pleasant day.
With kind regards,
Trang Lam (Ms.)
Front Office Manager
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
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1 - 6 条点评，共 1,488 条
huynhtien278_
越南胡志明市
1
这是第二次入住了，可见越南的发展还是一直在向上期（话题远了)。
早餐还是很棒、屋顶泳池很舒服。
下午茶非常好，每天都有食物在变化，这里有乐队。
这次他们加强了服务水平的提升。Sam的中文很好、服务很热情！ 他的同事Tu 和 Trang太友好和乐于助人。而且职员会记得某些人的名字和特性。我住在这里感觉很好。 谢谢你的辛劳工作。我想我下次有机会的话，一样会选择这家饭店。胡志明市的旅程，因为酒店，而变得更美好！
入住日期：2022年10月
询问关于 Silverland Sakyo 酒店及水疗中心 的问题
感谢 huynhtien278_
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Silverland Sakyo，Silverland Sakyo 酒店及水疗中心 的 Dịch vụ khách hàng / Lễ tân，回复了这篇点评2022年10月16日已回复
Sakyo xin chao Gameyu273,
On behalf of the Silverland community, it’s our pleasure to welcome you back to stay at Silverland Sakyo Hotel!
We're truly grateful to hear that you had a pleasant stay experience with us, especially your long-lasting impression on our contemporary and comfortable rooms as well as the warmly service of our team. Moreover, we are beyond happy to see that Silverland Sakyo is always your home away from home in every time you travel to our beautiful city.
Once again, thank you for sharing your feedback with us. We hope to have the opportunity of seeing you again in the nearest future.
Warm regards,
Trang Lam (Mrs.)
Front Office Manager
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
Yammi89
13
早餐 有很多 选择。 我 喜欢 越南 语中的“ pho bo”，但似乎不如 我所 吃的 地方好。 一切都好
我 特别想 提及 Chloe 和 Tina 的 Selena，他们是如此友好，总是微笑。 下午茶非常好，每天都有食物在变化，这里有乐队。 我还和精通广东话的克洛伊交谈。 她的同事Selena 和 Tina太友好和乐于助人。 他们总是为我提供最好的东西。 我住在这里感觉很好。 谢谢你的辛劳工作.
入住日期：2020年1月
询问关于 Silverland Sakyo 酒店及水疗中心 的问题
3 感谢 Yammi89
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Manager S，Silverland Sakyo 酒店及水疗中心 的 Guest Relations Manager，回复了这篇点评2020年1月20日已回复
Dear Yammi89,
We very much appreciate your kind comments regarding your stay at the Silverland Sakyo.
It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and product.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Can Nguyen
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。