9/13到cafe cardinal用早餐，结果在烤蕃茄里发现一根头发，于是请服务生来，服务生只把有头发的食物端走就没下文，后续我又请问服务生：你知道你们的食物里有头发吗，她说她知道，主管等等会来说明，但是我等了近半小时，没有任何人来说明，于是我就怒了，请餐厅主管过来，但是，我跟外国主管说明我的状况后，他居然说：我们的厨师都有戴帽子，要帮你拿另外的烤蕃茄吗？这就是你们的应对态度！难道你们觉得是我的头发才这样说吗？但重点是：头发是在蕃茄里面，所以我敢保证头发不可能是我的，外国主管居然不是道歉而是撇清关系，然后完全没有下文，我对此非常生气！你们的食物有异物，居然可以这么理直气壮，如果餐厅有监视器，请你们去调阅是那个环节出问题，因为我有种强烈的感觉被他认为头发是我的！我不允许我的人格被怀疑，事后，我还是气不过，于是请饭店出面处理，饭店经理虽然有道歉并早餐费用不算，但是，我觉得我的人格被侮辱，请你们还我清白！！更多
Hyatt.com
Expedia.com
实施安全措施Expedia.com实施安全措施
座落在西贡一郡市中心区，饭店整个走着豪华路线。因朋友入住，有机会来参观一下。
房间view真不错，可看到大小船只在西贡河上游走及辽阔的风景，非常舒压。
房间装潢很漂亮，有如皇宫般的高贵。服务人员也都很亲切。
Dear Michael 0932
What a pleasure to read your wonderful comment. Thank you for staying with us and for sharing your experience in The Reverie Saigon.
I am more than happy to learn how much you enjoyed your stay and appreciated our service. We will do our utmost to keep up our high service standards.
This will continue to encourage their efforts to provide exceptional service to all our guests.
Once again, thank you for recommending us and we look forward to welcoming you back to The Reverie Saigon on your next visit to Ho Chi Minh City.
Warm regards
Christina von Wrede,
Hotel Manager
我们在这里住了2晚。从进入酒店的那一刻起，你就会被它“不惜重金”的装修风格所震撼。酒店的每个部分都非常时尚，卧室延续了这一风格。浴室甚至还有一个加热的马桶座。这不是一个便宜的住宿地点，但感觉很值得。2名脱颖而出、优秀的工作人员分别是Dang和Ngan。
Dear Guest,
Thank you for sharing your wonderful feedback on TripAdvisor and for choosing The Reverie Saigon during your visit to Ho Chi Minh City.
We are delighted that you enjoyed your stay with us to the fullest and would like to thank you for your compliments, which we have shared with our team.
Hopefully we may welcome you back upon your next trip to Ho Chi Minh City.
Best wishes
Christina von Wrede
Hotel Manager
这是一家非常棒的酒店，服务很不错，每次我们晚上回来时，房间里都会放着一小块漂亮的巧克力，非常感谢你们，我永远都不会忘记这段美好的时光：)谢谢：)
Dear 0dieblackm0re
Thank you for your recent stay at The Reverie Saigon and your valuable feedback. We are proud that you took away such positive impressions.
This is a great encouragement to all of us and rest assured we continue to put effort to maintain the high level of standard we require and you have come to receive.
Once again, thank you and on behalf of the team, we look forward to welcoming you back in the near future.
Warm regards
Christina von Wrede
Hotel Manager
两次入住体验都非常棒。非常舒适，房间设施齐全，可以一览城市美景。工作人员热情且友好。主餐厅非常不错，有最棒的越南河粉，全天营业。意大利餐厅也非常不错。在西贡停留的一个好去处。
Dear Sandra S
Thank you for staying with us in your recent visit to Ho Chi Minh City.
I am pleased to hear that you enjoyed your stay at the Reverie Saigon and it was indeed our pleasure to take care of you. Your kind words have been shared with everyone. This is a great encouragement to all of us and rest assured we continue to put effort to maintain the high level of standard we require and you have come to receive.
Once again, thank you and on behalf of the team, we look forward to welcoming you back in the near future.
Warm regards
Christina von Wrede
Hotel Manager
非常赞的一家酒店，工作人员都非常不错，酒店餐厅和咖啡厅都是一流的，在他们餐厅用餐时，会有钢琴弹奏，酒吧有欢乐时光，非常棒，有不错的室外泳池这是一家优雅、宽敞且迷人的酒店，工作人员和在河内以及香港一样，都非常专业，愉快、热情也非常乐于助人。我们非常喜欢这家酒店。
Dear Agnes B.
we appreciate your comments regarding your stay at The Reverie Saigon.
It is always a pleasure to receive such positive feedback. As a luxury hotel in the city center, we strive to provide accommodations and services that meet and even exceed the expectations of our guests.
I will share your comments with the team, who I am certain will be encouraged by your remarks. We are always committed to providing the highest quality of service and accommodation to each and every one of our guests. I will be sure to inform our team of your compliments
Thank you again for sharing your experience, and we look forward to welcoming you again to The Reverie Saigon.
Warm regards
Christina von Wrede
Hotel Manager
