Thank you very much to post such great comments on your experience with us.
We hope to have the pleasure to welcome you back soon.
Wishing you a great day
4 - 8 条点评，共 427 条
Thank you very much for your post and very nice comments on tripadvisor.
We are closed on sundays to allow our Team to take a rest and operate the other days very professionally and with full energy.
Thank you for your patience and understanding.
Have a great day
Thanks a lot for taking time to post such a nice comment on us on TripAdvisor.
The Mach House,as a traditional french bistro,offers an array of typical courses executed fresh daily by our kitchen team and our french chef.This allows our guests to find back the taste of genuine french food in Saigon.
Being wine lovers,we carry also an extensive wine list with around 200 labels to the greatest happiness of our visitors.
Thanks again for everything.
Hope to see you again soon.
Have a great day
Thank you very much for taking time to post a review on us and also for your kind words.
It has been a real pleasure to take care of you and we hope to have the chance to welcome you again soon.
In the mean time we wIsh you a great day
A SHAME TO READ THIS TYPE OF COMMENT
We respect all our customers and intend to get a fair attitude and judgement in return.
You complained that the place was too hot and nobody informed you in advance.
May I remind you that you did not have any reservation.That we found a table for you to have a dinner and that,when landed on the 1st floor,you could have said you found the place too hot.How can we inform guests in advance about the temperature of the room if they have no booking?
We had several groups sitting on the same floor and nobody complained anything.
For a room of 50 sqm we have 2 AC 2 HP and one AC 1 HP.
Our staff tried the best to make you feel comfortable by adding a fan near your table.
Maybe you are used to or like very cold rooms in restaurants.I am not discussing that.
But if you thought the room temperature would be an issue to you,why did not you simply said you could not have a dinner at our place?
Moreover may I also point out that you ordered only 2 drinks for a table of 5.When you feel hot you tend to order at least water ( one bottle would have cost you only 1.5 usd).
You are saying that the meal is "acceptable,not very surprising"
Fortunately we accommodate guests who really know french food and appreciate our quality.
You had an exceptional quality of cold cuts coming from an artisan near Lyon, supplying numerous Michelin star restaurants in France.
You had a fantastic veal sweetbreads course with homemade pasta and truffle.We have guests to come to our place specifically for that dish.
It seems that you do not know how to appreciate french food.
Last but not least,Madam,if you felt so uncomfortable to be sweating during your dinner and our food was not so good,why did you bother to order desserts?
Especially a lava cake ( home made recipe from a 3 start Michelin chef) which takes 15 minutes to get prepared.
All in all Madam,even you found the room there too hot for you,it was not a necessity to try to stab us in the back and claim things which are groundless.