Dear Matthew T
Greetings from Indochine Palace!
We are grateful for your glowing review on Trip advisor.
It’s fantastic to know you have had a stunning experience during two-night stay with us.
We are also deeply honoured on the compliment we have received from you about our helpful staff and “you can't say enough about this place”. It’s certainly a rewarding feeling to read such wonderful words about the hotel.
We do hope to welcome you back for another stay when you return Hue. Thank you very much.
Director of Operations
Thank you very much for your beautiful review of our Indochine Palace.
It’s our pleasure to hear that you found “our bed room is amazing” and “the hotel is luxurious and comfortable”, “fantastic breakfast”. Your kind words about our staff and services proved that we have done the good jobs and we are glad to meet your expectations during your stay at Indochine Palace.
This feedback will serve as a meaningful encouragement to all of our staff as we continuously strive to improve the quality of our services.
Once again, thank you very much and we are looking forward to welcoming you back next time.
Thank you very much for the nice comment that you have shared on Trip Advisor about the recent stay at Indochine Palace Hue.
We are very happy to see that you have enjoyed the hotel experience, especially with the hospitality of Ms. Samy - our Guest relations Officer. This will certainly motivate her and all of us to keep up the good work
Again, many thanks and we are looking forward to welcoming you back Hue soon.
Thank you very much for your valuable feedback regarding the recent stay at Indochine Palace Hue.
It's great to hear that you were very satisfied with our Palace. Especially your gracious comment about “the tasty and excellent breakfast”, “the friendliness of the team” will be acted as a big encouragement for us to keep up the good work.
Once again, thank you very much for your recommendation Indochine Palace Hue. The team is looking forward to welcoming you back with a longer stay
Many thanks for sending us wonderful feedback about your recent stay at Indochine Palace Hue
Your comments are indeed appreciated. We are so glad to hear that you found everything of our hotel perfect and you really enjoyed your stay with us. All your comments are very encouraging for our staff especially with Ms. Lisa - our Guest relation officer.
We thank you for choosing to stay with us and we look forward to welcoming you back at Indochine Palace.
Firstly, thank you very much for the wonderful review you have just shared online.
We are very happy to know that you had “a wonderful experience” at our hotel. Your great compliments regarding the “excellent staff” and “excellent breakfast” have been passed to the team as a big encouragement.
Again, we appreciate very much your recommendation and wish to have another opportunity to welcome you back soon.
Dear A Veritas59915
Thank you very much for your review here on TripAdvisor about Indochine Palace Hue.
We are glad to hear that you were happy with our friendly staff; our swimming pool was fabulous however we regret to see that you have encountered some inconvenience in service during your stay with us.
We sincerely apologize for the inconvenience you have experienced regarding the check-in & check out process. The information has been shared to all concerned departments in order that we will handle it promptly next time.
On behalf of the hotel team, once again we thank you for your support and hope that the unpleasant incident will not deter you from choosing to stay at Indochine Palace in the future.