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附近酒店
点评 (633)
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旅行者评分
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1 - 6 条点评,共 633 条
2天前点评

虽然离市区有点远,但搭grab都系30蚊左右,早餐好好食,环境好靓, 房间望到海景。酒店服务好好,工作人员非常友善

入住日期:2019年10月
旅行类型: 结伴旅行
感谢 appoint96
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.cn.tripadvisor.com 查看原文
2天前点评

房间干净,够大,不会觉得挤迫,有阳台可以望向大海自助早餐多选择,且味道不错,酒店有无边际游泳、spa供住客使用,是非常不错的住宿选择

入住日期:2019年10月
旅行类型: 结伴旅行
感谢 Claris00
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.cn.tripadvisor.com 查看原文
1周前点评

我们入住3晚,check-in时没有提供迎宾饮料,check out时看到有其他客人有迎宾饮料,迎宾水果也只提供1天,入住当天很多房间设备是坏掉,很多柜子门无法关上,垃圾桶无法开启,第2天外出后约下午2点40分回房,房间并没有整理(我在门上有挂上"请整理房间"的牌子),房间介绍每天提供4瓶水,入住时只提供2瓶,喝了冰箱内的1瓶水,在没有任何标价时喝了冰箱的1瓶水,退房需补费用,到私人沙滩时,服务生询问是否需要饮料,我点了1颗椰子,可能我误会以为这是5星级饭店的服务,在离开时也是需补费用;优点是床很好睡,窗户面海,早餐补菜速度快,有接驳车到芽庄市区及沙滩;整体而言,并没有5星级饭店的服务,甚至在越南其他地区3星或4星级服务更好,更亲切

感谢 happy7251
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
RoyalBeachBotonBlue,Royal Beach Boton Blue Hotel & Spa 的 Người quản lý,回复了这篇点评回复时间:1周前
Google 翻译

Dear guest,

Thank you for choosing Royal Beach Boton Blue Hotel & Spa for your stay during your vacation in Nha Trang. Thank you also for your constructive feedback, we appreciate all reviews and use these to improve our services. We are deeply regretted to hear about the inconveniences that you had while you were staying with us. But, welcome drink and welcome fruit is served for the first time upon arrival. In addition, we provide 2 bottles of complimentary water every day, other orders are charged.
Once again our apologies for misunderstanding you , as an organization we appreciate and understand that every guest has different requirements and at times we fail to make everyone happy, which occurs across all industries. We do hope that in spite of this stay dissatisfaction being not up to the mark we get, we would have you stay with us again to show you the better sides of Boton Blue Hotel & Spa and bring you a memorable stay for the right reasons.

Best Regards,
Royal Beach Boton Blue Hotel & Spa

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1周前点评

泳池太棒了,顶楼的sky club很适合单身人士,很多漂亮小姐姐,酒店人员很有礼貌,还有城际通勤免费巴士,非常舒适的体验,推荐!!

入住日期:2019年10月
旅行类型: 全家游
感谢 Rongyt
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。
RoyalBeachBotonBlue,Royal Beach Boton Blue Hotel & Spa 的 Người quản lý,回复了这篇点评回复时间:1周前
Google 翻译

Dear guest,
Thank you very much for your kind mention of our hotel and recognition of our value. Thank you also for sharing your experience here for others to read. We are very delighted to read that you enjoyed our services regarding the infinity pool, Diamond Sky Lounge and our helpful staff.
We will share your feedback with our team to ensure that we exceed all our guest's expectations on service and experience. We hope that Royal Beach Boton Blue Hotel & Spa will have the honor of welcoming you back in the near future.
Best Regards,
Royal Beach Boton Blue Hotel & Spa

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1周前点评

房间干净舒服有阳台、海景非常的漂亮,饭店设备完全,skybar还有游泳池,早餐多元好吃而且有超大的海景,很适合放松的旅行!

感谢 LiLiHsu0109
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
RoyalBeachBotonBlue,Royal Beach Boton Blue Hotel & Spa 的 Người quản lý,回复了这篇点评回复时间:1周前
Google 翻译

Dear guest,

Warmest greetings from Royal Beach Boton Blue Hotel & Spa!

It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to read that you enjoyed our spacious room, our infinity pool and our service. This is precisely the service standard we aim to deliver at Royal Beach Boton Blue Hotel & Spa.

We hope that Royal Beach Boton Blue Hotel & Spa will have the honor of welcoming you back in the near future.

Best Regards,
Royal Beach Boton Blue Hotel & Spa

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2周前点评

住了5天左右。服务还不错。。但除了我们每天留言说让换床单没人换其他都还好。。水果只有一天送了。。。卫生和前台接待都还不错。。。

入住日期:2019年10月
旅行类型: 结伴旅行
感谢 11Xning
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。
RoyalBeachBotonBlue,Royal Beach Boton Blue Hotel & Spa 的 Người quản lý,回复了这篇点评回复时间:1周前
Google 翻译

Dear Guest,

Warmest greetings from Royal Beach Boton Blue Hotel & Spa!
Thank you also for your constructive feedback, we appreciate all reviews and use these to improve our services. We appreciate your attention to details the issues that you were mentioned, but welcome fruit is set to welcome guests on their first day of arrival in our hotel. We were aslo pleased to read you liked our service. Once again, thank you for staying at Royal Beach Boton Blue Hotel & Spa and we hope that you will consider us for your next trip!

Best Regards,
Royal Beach Boton Blue Hotel & Spa!

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