we are a family run spa with over 20 years of experience. Our goal is to ensure that each of our customers have a pleasant, comfortable and relaxing experience at our spa. To do a good massage its best that some of your clothes be removed for it’s very difficult to do otherwise.
We treat each customer with respect and do our best to ensure privacy with curtains but as with all spas if you desire to have complete privacy then you must reserve the entire spa which is not always reasonable for customer but can be done if we have no scheduled customers for appointment. Please understand, we cannot make customers leave because your husband wants entire spa for himself.
Our spa is very private and we ensure that NO one that is not customer is allowed in the spa area. We do not allow and will not allow anyone in the spa area that is not due for message or treatment.
We are sorry if the miscommunication happened between your husband and our staff but our business has many good reviews based on our past customer interaction and our approach is why we have so many wonderful repeat customers.
Being a family owned and operated spa, we must insist on certain behavior from our customers and we are truly sorry if any confusing communication exist between us. We wish you and your husband a happy and joyful holiday here in Vietnam and a safe journey home to China.