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1 - 6 条点评,共 387 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月14日的点评

最棒的是包括总经理在内的员工的热情好客。从我们进入酒店的第一步到离开酒店,他们都非常友好和乐于助人。所提供的价格包括早餐在内的额外福利。此外,他们甚至帮助我们四处走动,深入了解文莱。这是一个巨大的帮助。不用再多想了,因为这将是值得的!

感谢 Faizazrainaziz
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年2月23日的点评 通过移动设备发表

从酒店可以步行到奥马尔赛富丁清真寺,江格市场等。酒店提供免费的机场接送服务,每天都有固定的时间免费参观旅游景点游览。酒店的工作人员非常友好。房间整洁,并提供日常客房服务。总的来说,在这家酒店住得很愉快。

感谢 osman1uk
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
ReservationsDCRS,首都套房公寓 的 Reservations Supervisor,回复了这篇点评2019年3月11日已回复
Google 翻译

Dear Osman,

Firstly, we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, “Beyond Expectations”. We hope that your stay with us was a memorable to you as it was for us to have been in your accompany.

Second, we are glad that you have found our Complimentary Airport transfers very convenient. The idea was to provide a hassle-free travel for visitors to Brunei. Our staffs are always motivated to hear feedback from our guests and I am sure that it will further motivate them to strive and provide our guests with the best quality service possible.

Lastly, on behalf of all the staff and management here at The Capital Residence Suites, we wish you all the best and we hope that you will think of us the next time you decide to visit Brunei in the near future.

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2019年2月11日的点评

酒店位于市区,步行可前往清真寺,过两条马路便是皇权博物馆,去码头也是步行可达距离,十分方便,且清真寺旁的大公园,有条有月亮灯饰的桥,可步行通往水上村.......事实上,酒店最好的地方真是免费每两小时一班的穿梭车辆,可提早一天安排好想去的点告诉他们就是了,基本上,虽然他们有固定的点,但其实如果在附近也可以前往接送,不超过三十分钟的路程也是免费的,且另一间酒店接送也是免费的,只需预约好时间,但帝国酒店太远 需要付15 BND单程,但可公约他由帝国酒店再送去机场,也是15 BND,比在帝国酒店叫车便宜了20BND! 另外,酒店也包简单早餐,亦有一些团报,包括去淡布隆国家公园 (150BND/ppl),唯美中不足的时,房间比较简漏,布局不太人性化,只有一张很小的茶几,但其实有位置,却没有放床头柜,且室内也只有一个衣架,要前枱要求多一个也没有,但我们是两人入住,感觉一个衣架怎么够用。

此外, 关于接机场接送服务方面, 我们有提早作出要求, 也有收到酒店的确认电邮, 但到了机场却没看到人, 最后, 还好是在TRIP.COM的预订, 透过网络电话要求其帮忙联系酒店, 酒店却告知没有收到我们的要求, 这有点莫名奇妙, 虽然最后是有来接, 但我们却在机场等了将近四十五分钟!

感谢 lok w
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
ReservationsDCRS,首都套房公寓 的 Reservations Supervisor,回复了这篇点评2019年3月11日已回复
Google 翻译

Dear Lok W,

Firstly, we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, “Beyond Expectations”. We hope that your stay with us was a memorable to you as it was for us to have been in your accompany.

Second, we are glad that you have found our Complimentary Airport transfers very convenient. The idea was to provide a hassle-free travel for visitors to Brunei. Our staffs are always motivated to hear feedback from our guests and I am sure that it will further motivate them to strive and provide our guests with the best quality service possible.

We apologize for the negative experiences you have encountered during your stay with us. We always try to make sure that our guests are taken care of and we try to the best of our ability to accommodate any requests by the guest.

We understand your frustration and your comments will be taken into considerations. We will shift our focus on offering a very well-maintained and comfortable atmosphere.

Our goal is to provide services that are of quality standard. Your words can up the spirits of our team by improving the organization.

Once again, we thank you for choosing The Capital Residence Suites as your preferred accommodation for your visit to Brunei and we hope to welcome you again in the future

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年2月9日的点评

来文莱游玩时,这里是一个很好的选择。我收到多封电子邮件来确认我在机场接机事宜。酒店提供到机场的免费接送服务。当我午夜到达时,司机在等我。我住过世界各地的许多酒店,还没有免费这样做的。就算这项服务是向旅馆付费的,工作人员提供的服务也是极好的。房间也很好。酒店还把我送到苏丹奥马尔阿里清真寺,也从那里接了我。早餐包括在整体价格里,也不错。我认为这家酒店是游览文莱的最佳住宿选择。

感谢 Abdullah B
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
ReservationsDCRS,首都套房公寓 的 Reservations Supervisor,回复了这篇点评2019年2月10日已回复
Google 翻译

Dear Abdullah,

Firstly, we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, “Beyond Expectations”. We hope that your stay with us was a memorable to you as it was for us to have been in your accompany.

Second, we are glad that you have found our Complimentary Airport transfers very convenient. The idea was to provide a hassle-free travel for visitors to Brunei. Our staffs are always motivated to hear feedback from our guests and I am sure that it will further motivate them to strive and provide our guests with the best quality service possible.

Lastly, on behalf of all the staff and management here at The Capital Residence Suites, we wish you all the best and we hope that you will think of us the next time you decide to visit Brunei in the near future.

Thanks & Regards,
Abu Bakar Serbini

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2018年11月11日的点评

这家公寓干净舒适,我们住得很愉快。工作人员都很友好,平易近人。早餐有许多选择,十分美味。市内交通十分便捷。

1  感谢 Mayo057
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
ReservationsDCRS,首都套房公寓 的 General Manager,回复了这篇点评2018年12月4日已回复
Google 翻译

Warm Greetings from The Capital Residence Suites (CRS)

First of all WE would like to thank you for choosing CRS as your preferred accommodation in Brunei.
Thank you also for your time to wrote a good review. We appreciate that.
Looking forward to serve you again on your next visit to CRS. We always emphasize on beyond expectations services.

Best Regards

Elhan Wan Hassan

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2018年10月8日的点评 通过移动设备发表

我读过关于这家酒店的正面评论,终于可以亲自体验一下了。 我总结了以下几点: - 我预订了标准房,升级为了小型套房! - 交通便利! (免费接送到机场和指定的旅游目的地) - 酒店的工作人员很有礼貌,乐于助人。 - 酒店和房间很干净。 虽然它是一个小公寓式酒店,但完全值得推荐给想到文莱达鲁萨兰国旅游的人。

感谢 Melissa3173
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
ReservationsDCRS,首都套房公寓 的 Guest Relations Manager,回复了这篇点评2018年12月15日已回复
Google 翻译

Dear Guest,

Firstly we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, your “Home Sweet Home Away From Home”.

We do hope that you have enjoyed your stay as much as we have enjoyed your company. The goal of our establishment is to offer to provide services that are of quality standard. It is our wish that the goal that we aim for has been reflected during your stay with us. Your words can lift up the spirits of our team and provide the same personal service every time.

Lastly, thank you once again for choosing The Capital Residence Suites as your preferred accommodation for your visit to Brunei Darussalam and we hope to welcome you again in the future.

Sincerely,
Abu Bakar Serbini
Revenue Supervisor

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