PalaceGate PP，Palace Gate Hotel & Resort 的 General Manager，回复了这篇点评
回复时间：2024年2月16日
Dear Roger We sincerely appreciate you taking the time to review your recent stay at Palace Gate Hotel & Resort. Your feedback is invaluable to us, and we will ensure that our team receives your kind words, as it will undoubtedly uplift and motivate them.
We eagerly look forward to the opportunity of welcoming you back to our hotel in the near future. Thank you once again for choosing to stay with us and for sharing your experience. Best regards, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort
Elite Hospitality Management，Palace Gate Hotel & Resort 的 General Manager，回复了这篇点评回复时间：4周前
Google 翻译
Dear Ethan Z,
Thank you for your kind words and for highlighting the memorable experience you had with us!
We are delighted to hear you enjoyed our convenient location near the Royal Palace and the Tonle Sap River, as well as the tranquility of our hotel. It’s wonderful to know that our warm and dedicated staff, especially Miss Lisa at the front desk, made your stay even more enjoyable.
We look forward to welcoming you back for another unforgettable experience!
Warm regards, Panha Sin General Manager Palace Gate Hotel & Resort
Palace Gate Hotel and Resort By EHM，Palace Gate Hotel & Resort 的 General Manager，回复了这篇点评2024年10月24日已回复
Google 翻译
Dear 435ivyy,
Thank you for sharing such a wonderful and thoughtful review! We are delighted that you found our location convenient, enjoyed the comfort of the bed, and appreciated the beautiful swimming pool. It’s great to hear that the tamarind juice on arrival made a delicious impression and that your overall stay was great value for money.
We are also pleased that the friendly service, music, and atmosphere added to your experience, and that the warm and spacious rooms contributed to your comfort. Your kind words about our housekeeping staff and the enthusiastic front desk team mean a lot to us.
We will look into improving the charging convenience, and we truly appreciate your feedback. We are so glad to know that your stay felt special, and we look forward to welcoming you back next time!
Warm regards, Panha SIN General Manager Palace Gate Hotel & Resort
Palace Gate Hotel and Resort By EHM，Palace Gate Hotel & Resort 的 General Manager，回复了这篇点评2024年9月9日已回复
Google 翻译
Dear H9626FP_,
Thank you for your glowing review! We are thrilled to hear that you are very satisfied with your stay at Palace Gate Hotel & Resort and highly recommend us. It’s fantastic to know that you enjoyed our excellent service, clean and hygienic rooms, and the clear, inviting swimming pool.
We are also pleased that you appreciated the Southeast Asian style of the hotel.
Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another delightful stay.
Palace Gate Hotel and Resort By EHM，Palace Gate Hotel & Resort 的 General Manager，回复了这篇点评2024年9月3日已回复
Google 翻译
Dear _U9468IY,
Greetings from Palace Gate Hotel & Resort!
Thank you for taking the time to share such a detailed and positive review of your stay at Palace Gate Hotel & Resort! We are thrilled to hear that you found our service and environment to be very good, and that your overall experience was comfortable and enjoyable.
It’s great to know that you appreciated the helpfulness and friendliness of our staff, from assisting with luggage to providing clear directions. We are also pleased that you found the hotel environment warm and welcoming, with clean and tidy rooms that met your expectations. Your comments about our front desk staff, particularly their ability to communicate in Chinese, are greatly appreciated, and we are glad this made your stay more convenient.
We are delighted that you enjoyed the breakfast variety, the comfortable bedding, and the prompt service throughout your stay. It’s also wonderful to hear that you found parking and check-in to be convenient and efficient.
Your kind words are truly appreciated, and we look forward to welcoming you back for another comfortable and enjoyable stay in the future!
超级无敌巨棒，走进行李有人拿，等待的同时有很清凉的饮料，是清凉解暑的酸角汁，有专门说中文的小姐姐跟我们无障碍沟通 ，very good 棒，办理好入住有专门的人员带我们回房间，期间又给我们仔细介绍酒店每个区域，进入房间也仔细讲解了酒店物品使用说明。最后有一个很干净的大泳池，环境很好，使用期间有免费的浴巾及座位，游累了可以随时休息，或者花点钱喝个饮料便宜实惠，童叟无欺，每天在泳池泡上半天，什么都可以没有，这个泳池必须超级好评，我爱大泳池。
Palace Gate Hotel and Resort By EHM，Palace Gate Hotel & Resort 的 General Manager，回复了这篇点评2024年7月22日已回复
Google 翻译
Dear C3965DWilm
We sincerely value your positive feedback regarding your experience at Palace Gate Hotel & Resort. Our utmost priority is ensuring that we meet our guests' needs to the best of our abilities. We eagerly await the opportunity to welcome you back in the near future..
Yours Sincerely, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort
