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5.0 分,共 5 分2024年7月22日点评
入住日期:2024年7月
旅行类型:情侣旅行
5.0 分,共 5 分优惠度
5.0 分,共 5 分舒适度
5.0 分,共 5 分地点
5.0 分,共 5 分卫生与卫生
5.0 分,共 5 分服务
5.0 分,共 5 分睡眠质量
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Palace Gate Hotel and Resort By EHMPalace Gate Hotel & Resort By EhmGeneral Manager,回复了这篇点评
回复时间:2024年7月22日
Dear C3965DWilm

We sincerely value your positive feedback regarding your experience at Palace Gate Hotel & Resort.
Our utmost priority is ensuring that we meet our guests' needs to the best of our abilities.
We eagerly await the opportunity to welcome you back in the near future..

Yours Sincerely,
Devid Sophornprak
Senior Hotel Manager
Palace Gate Hotel & Resort
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
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离Palace Gate Hotel & Resort By Ehm1.7公里
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1 - 6 条点评,共 2,300 条
3周前点评

在这里住了3天,因为很紧俏所以每天都在换房间(笑)算是每天都在新鲜体验新房间,环境非常优美,尤其是泳池和餐厅拍了很多漂亮的照片,很出片的地方。很推荐这里的早饭,每天都会有细微的调节,大部分都不会像本地菜那么咸,蔬果很新鲜……竟然需要两百个字服了(ーー;),为什么有硬性要求!!!!!!!!!!!!!!!非常漂亮的地方!!!!!!!!!!凑字数让我发癫!!!!!!!!!真的很好的酒店!!!!!!!!!字数够了嘻嘻✌︎˶╹ꇴ╹˶✌︎

入住日期:2025年1月
旅行类型: 全家游
感谢 yang y
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Elite Hospitality Management,Palace Gate Hotel & Resort By Ehm 的 General Manager,回复了这篇点评回复时间:3周前
Google 翻译

Dear Yangy821,

Thank you for sharing your wonderful experience with us! We’re delighted to hear that you enjoyed your stay, even with the room changes—it sounds like a fun way to experience different parts of the hotel!

It’s great to know that you loved our beautiful environment, especially the swimming pool and restaurant, and that you captured many memorable photos. We’re also pleased that you appreciated our breakfast variety and fresh ingredients.

We truly appreciate your recommendation and would love to welcome you back again for another memorable stay!

Best regards,
Panha Sin
General Manager
Palace Gate Hotel & Resort by EHM

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4周前点评

Nice Stay!喜欢这个酒店,环境很好,很有柬埔寨热带风情,离柬埔寨皇宫、博物馆和湄公河都很近,大概五分钟,去哪里都很方便,打车也很方便,闹中取静,周边感觉也很安全,有室外游泳池,很漂亮,早餐也不错,菜品丰富,中式西式柬埔寨当地食物都有,早上六点半到十点半都可。入住有欢迎水果和果汁,服务也很周到,前台会中文。推荐大家入住 !住了两天,我非常喜欢,家人也一致夸奖这个酒店很不错,会推荐朋友选择这家酒店

入住日期:2025年1月
  • 旅行类型: 全家游
    • 优惠度
    • 地点
    • 睡眠质量
    • 舒适度
    • 卫生与卫生
    • 服务
感谢 rong h
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Elite Hospitality Management,Palace Gate Hotel & Resort By Ehm 的 General Manager,回复了这篇点评回复时间:4周前
Google 翻译

Dear Rongh2025,

Warm greetings from Palace Gate Hotel & Resort by EHM!

Thank you for sharing such a glowing review of your stay with us. We are delighted to know that you and your family enjoyed the tropical Cambodian ambiance of our hotel, as well as our convenient location near the Royal Palace, museums, and the Mekong River.

It’s wonderful to hear that you appreciated the serene yet safe environment, the beautiful outdoor swimming pool, and our diverse breakfast offerings. We are also glad that our attentive service, including the welcome fruits and juices upon check-in, made your stay even more enjoyable.

Your kind recommendation means the world to us, and we look forward to welcoming you and your friends back in the future!

Warm regards,
Panha Sin
General Manager
Palace Gate Hotel & Resort by EHM

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2024年11月1日的点评 通过移动设备发表

酒店很棒,闹中取静,位置就在皇宫附近,旁边就是Tonle Sap river,服务人员很热情,尤其是前台的Lisa小姐,给了我们很多帮助,我们在这里度过了难忘的两天,非常值得入住!

入住日期:2024年11月
旅行类型: 情侣游
感谢 ethan z
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Elite Hospitality Management,Palace Gate Hotel & Resort By Ehm 的 General Manager,回复了这篇点评2024年11月3日已回复
Google 翻译

Dear Ethan Z,

Thank you for your kind words and for highlighting the memorable experience you had with us!

We are delighted to hear you enjoyed our convenient location near the Royal Palace and the Tonle Sap River, as well as the tranquility of our hotel. It’s wonderful to know that our warm and dedicated staff, especially Miss Lisa at the front desk, made your stay even more enjoyable.

We look forward to welcoming you back for another unforgettable experience!

Warm regards,
Panha Sin
General Manager
Palace Gate Hotel & Resort

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2024年10月24日的点评

位置很好,床睡着很舒服,quite comfortable,泳池很好看,迎接时的酸角汁很好喝,住的还不错,物超所值。洗澡水温也OK,但是充电没有很方便。下次来这边可能还会过来的,总之是不错的体验。还有人演奏音乐,蛮好玩的酒店服务热情,卫生干净整洁,房间温馨宽敞,酒店位置优越,客房清洁人员也很亲切,前台小姐姐很热情,房间价格也很实惠,性价比高!得到的不仅是一次舒适愉悦的入住体验,还有人间烟火,这就是我对这家酒店的评价,超赞!

入住日期:2024年10月
  • 旅行类型: 结伴旅行
    • 优惠度
    • 地点
    • 睡眠质量
    • 舒适度
    • 卫生与卫生
    • 服务
感谢 ivy y
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Palace Gate Hotel and Resort By EHM,Palace Gate Hotel & Resort By Ehm 的 General Manager,回复了这篇点评2024年10月24日已回复
Google 翻译

Dear 435ivyy,

Thank you for sharing such a wonderful and thoughtful review! We are delighted that you found our location convenient, enjoyed the comfort of the bed, and appreciated the beautiful swimming pool. It’s great to hear that the tamarind juice on arrival made a delicious impression and that your overall stay was great value for money.

We are also pleased that the friendly service, music, and atmosphere added to your experience, and that the warm and spacious rooms contributed to your comfort. Your kind words about our housekeeping staff and the enthusiastic front desk team mean a lot to us.

We will look into improving the charging convenience, and we truly appreciate your feedback. We are so glad to know that your stay felt special, and we look forward to welcoming you back next time!

Warm regards,
Panha SIN
General Manager
Palace Gate Hotel & Resort

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2024年9月7日的点评

服务非常棒,房间干净又卫生,游泳池超级无敌大,水很清澈,游泳很惬意,我很喜欢这种感觉,整个酒店很有东南亚风格。服务非常棒,房间干净又卫生,游泳池超级无敌大,水很清澈,游泳很惬意,我很喜欢这种感觉,整个酒店很有东南亚风格。服务非常棒,房间干净又卫生,游泳池超级无敌大,水很清澈,游泳很惬意,我很喜欢这种感觉,整个酒店很有东南亚风格。服务非常棒,房间干净又卫生,游泳池超级无敌大,水很清澈,游泳很惬意,我很喜欢这种感觉,整个酒店很有东南亚风格。

入住日期:2024年9月
  • 旅行类型: 结伴旅行
    • 优惠度
    • 地点
    • 睡眠质量
    • 舒适度
    • 卫生与卫生
    • 服务
感谢 张 珑
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Palace Gate Hotel and Resort By EHM,Palace Gate Hotel & Resort By Ehm 的 General Manager,回复了这篇点评2024年9月9日已回复
Google 翻译

Dear H9626FP_,

Thank you for your glowing review! We are thrilled to hear that you are very satisfied with your stay at Palace Gate Hotel & Resort and highly recommend us. It’s fantastic to know that you enjoyed our excellent service, clean and hygienic rooms, and the clear, inviting swimming pool.

We are also pleased that you appreciated the Southeast Asian style of the hotel.

Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another delightful stay.

Warm regards,
Panha SIN
General Manager

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2024年9月3日的点评

服务态度很好,刚到酒店门口会有帮忙指路拿行李,开门 ,酒店环境好,房间干净整洁,也很有当地特色,很温馨。有什么事情都会及时处理,前台小姐姐会说中文,交流很方便 。每个工作人员都很有礼貌,而且非常的热情,让人感觉很舒服,环境也很赞,最主要的是干净卫生。前台小姐姐服务非常好,主动,热情,亲和力强,房间布局,合理、干净,无异味、床品很舒服,淋浴出水也很快,早餐品种多,味道好。停车也非常的方便,入住办理也很快。

入住日期:2024年9月
  • 旅行类型: 全家游
    • 优惠度
    • 地点
    • 睡眠质量
    • 舒适度
    • 卫生与卫生
    • 服务
感谢 谢 江
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Palace Gate Hotel and Resort By EHM,Palace Gate Hotel & Resort By Ehm 的 General Manager,回复了这篇点评2024年9月3日已回复
Google 翻译

Dear _U9468IY,

Greetings from Palace Gate Hotel & Resort!

Thank you for taking the time to share such a detailed and positive review of your stay at Palace Gate Hotel & Resort! We are thrilled to hear that you found our service and environment to be very good, and that your overall experience was comfortable and enjoyable.

It’s great to know that you appreciated the helpfulness and friendliness of our staff, from assisting with luggage to providing clear directions. We are also pleased that you found the hotel environment warm and welcoming, with clean and tidy rooms that met your expectations. Your comments about our front desk staff, particularly their ability to communicate in Chinese, are greatly appreciated, and we are glad this made your stay more convenient.

We are delighted that you enjoyed the breakfast variety, the comfortable bedding, and the prompt service throughout your stay. It’s also wonderful to hear that you found parking and check-in to be convenient and efficient.

Your kind words are truly appreciated, and we look forward to welcoming you back for another comfortable and enjoyable stay in the future!

Warm regards,
Panha SIN
General Manager

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