Dear Traveler O.
Thank you for your glowing and very comprehensive review of your time in our colonial Oasis, we do appreciate the feedback and the time you've taken to tell others about your stay.
I am very pleased to read that you consider our hotel as the preferred Raffles you have been to. I am humbled by your generous appreciation of our hotel and its facilities and glad that we were able to exceed your expectations in terms of level of service and attention to details provided by our team.
Our colleagues are committed to go the extra mile to ensure that our valued guests are given a wow experience. I have passed on your kind message to our colleagues, which I am sure will inspire them further to deliver personalized service to create such an unforgettable dream holiday for our guests.
Here at Raffles Hotel Le Royal, we take extreme pleasure in treating our guests to the ultimate retreat that they deserve, by making sure that they are relaxed and worry free from the moment we meet them at the airport until we bid them goodbye.
Your experience of the Elephant bar, cuisines, is exactly how we want our guests to feel whilst on holiday with us. Comfortable luxury and impeccable service are the expectations we aim to set for every guest visiting us.
Once again, thank you for staying with us and we all look forward to welcoming you back for another memorable holiday experience.
With kind regards,
Dennis de Groot
Hotel Manager