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1 - 6 条点评,共 2,403 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月28日的点评

2019年8月我妈妈生日的时候我们住在这里。员工们对他们的时间和关心非常慷慨。他们想尽办法确保我们在这里过得很愉快。从旅游到交通,他们什么都愿意帮你。酒店保持得完美干净,并保留其历史位置的真正魅力。早餐非常棒,每个早上都会这样招待客人。房间管家是如此的亲切和美妙,真的很有人情味。大象酒吧是晚上喝鸡尾酒的必去之地,吊带鸡尾酒棒极了。我要感谢这些了不起的人,让我们永远不会忘记这次旅行。如果你来金边,莱佛士是必须要去的,你永远不会后悔。

感谢 bryndillon
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
RAFFLES_PhnomPenh,莱佛士皇家酒店 的 Manager,回复了这篇点评2019年9月7日已回复
Google 翻译

Dear bryndillon,

Greetings from Raffles Hotel Le Royal!

Thank you for sharing your review with us and the community, I am glad to hear we could pamper you for your mothers birthday.

I’m very excited to see that you indeed enjoyed the hotel facilities, room and the food in our restaurants. At Raffles hotel Le Royal we strive to exceed all our guests’ expectations, We are happy to be chosen for these celebrations and strive to anticipate our guests' every wish - serving them as a gentle summer breeze that is always there but not consciously noticeable.

I look forward to receiving you again as our guests.

Kind regards,

Dennis de Groot
Hotel Manager.

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2019年8月7日的点评 通过移动设备发表

大象酒吧设计非常优雅古典,就像回到了过去。下午4点—9点在这儿玩得很开心。Phnompenh sling餐馆我们是第一次去。这里的塔帕斯(西班牙小吃)特别好吃。金枪鱼,鲑鱼烤薄饼和风干的西班牙火腿也很不错,奶酪拼盘也很赞。来这个城市时,必须来这儿尝尝。

感谢 kencrow17
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
RAFFLES_PhnomPenh,莱佛士皇家酒店 的 Manager,回复了这篇点评2019年8月23日已回复
Google 翻译

Dear Kencrow17,

Thank you for your kind feedback - I am glad that our legendary Elephant bar lived up to its iconic touches.

Service is our priority at Raffles Le Royal, and it is delightful to hear that you were rendered great service by our Raffles team. Elephant bar is the home of the Phnompehn Sling, concocted by our ingenious bartender and is indeed the original and authentic recipe that has stood the test of time.

I anticipate your return to the Grand Dame, to experience our other dining experiences.

Yours sincerely,

Dennis de Groot
Hotel Manager
Raffles Le Royal

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2019年6月19日的点评

房间很棒,在一顿丰盛的早餐前游泳真是不错,还有一间很不错的会议室。工作人员都很乐于助人,很细心。由于会议的组织者安排了住宿,所以我并不知道费用或是价格,但如果我付得起的话,我会再次入住这里。

与 raffles.com 合作收集的点评
感谢 Jimjamjum
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
RAFFLES_PhnomPenh,莱佛士皇家酒店 的 Manager,回复了这篇点评2019年7月26日已回复
Google 翻译

Dear Jimjamjum,

On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our team with great pride.

Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future.

Best regards,

Dennis de Groot
Hotel Manager.

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2019年5月16日的点评

超过了莱佛士酒店的常规标准的奢华酒店。比新加坡莱佛士酒店的体验更佳。梦幻般的装潢、配置、工作人员以及整体氛围。感觉就像时光扭转一般。工作人员始终有礼和乐于提供帮助。它就像是喧嚣都市中的一方绿洲。大象酒吧也是物有所值。游泳池也很棒,有几天晚上他们还在游泳池边的草坪上放映了西方老电影,配上高棉语的字幕。房间非常棒。宽敞、干净又舒适。自助早餐很丰盛、美味,照顾了各种口味。很棒的服务、很棒的位置、很棒的酒店。无论是在金边公务或休闲,这座酒店都是你的最佳选择。

感谢 Traveler O
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
RAFFLES_PhnomPenh,莱佛士皇家酒店 的 Manager,回复了这篇点评2019年5月17日已回复
Google 翻译

Dear Traveler O.

Thank you for your glowing and very comprehensive review of your time in our colonial Oasis, we do appreciate the feedback and the time you've taken to tell others about your stay.

I am very pleased to read that you consider our hotel as the preferred Raffles you have been to. I am humbled by your generous appreciation of our hotel and its facilities and glad that we were able to exceed your expectations in terms of level of service and attention to details provided by our team.

Our colleagues are committed to go the extra mile to ensure that our valued guests are given a wow experience. I have passed on your kind message to our colleagues, which I am sure will inspire them further to deliver personalized service to create such an unforgettable dream holiday for our guests.

Here at Raffles Hotel Le Royal, we take extreme pleasure in treating our guests to the ultimate retreat that they deserve, by making sure that they are relaxed and worry free from the moment we meet them at the airport until we bid them goodbye.

Your experience of the Elephant bar, cuisines, is exactly how we want our guests to feel whilst on holiday with us. Comfortable luxury and impeccable service are the expectations we aim to set for every guest visiting us.

Once again, thank you for staying with us and we all look forward to welcoming you back for another memorable holiday experience.

With kind regards,

Dennis de Groot
Hotel Manager

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2019年4月4日的点评 通过移动设备发表

我最近很幸运地住在这家漂亮的酒店,在一个美妙的假期结束时。工作人员非常棒——让我们酒店美丽的环境中立刻感到很受欢迎,并感觉很舒适——这种感觉在我们住宿期间一直持续着。酒店设施很好,位置也很好。我们去了游泳池、健身房、餐厅和水疗中心,它们都很完美。大象酒吧很棒,酒吧里的食物也很棒。酒店里的餐厅真是不错——我们有一份美味的菜单,食物非常棒。谢谢大家!

感谢 CaraH323
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
RAFFLES_PhnomPenh,莱佛士皇家酒店 的 Manager,回复了这篇点评2019年4月16日已回复
Google 翻译

Dear CaraH323,

We very much appreciate your warm feedback and comments on our Tripadvisor page regarding your recent stay with us at Raffles Hotel Le Royal.

It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team in particular the faultless pool service, spa offerings and restaurant experiences is exactly how we want all our guests to feel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make each guest feel special in their own way.

Thank you again for sharing your experience and we hope your next Colonial splendor will be as pleasant as the previous one.

Sincerely,

Dennis de Groot
Hotel Manager

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2019年3月26日的点评 通过移动设备发表

我真的很享受在莱佛士皇家酒店的住宿。很好的服务,一流的早餐。顺便说一下,喜欢这里的游泳池。我们的房间朝着街道,有点儿吵。如果我再来的话,会尽量预订一间更安静的房间。

感谢 BeerFrogg
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.dk 查看原文
RAFFLES_PhnomPenh,莱佛士皇家酒店 的 Manager,回复了这篇点评2019年4月2日已回复
Google 翻译

Dear soxfol,

Thank you so much for taking the time to share your experience at Raffles hotel Le Royal on Trip Advisor. We are so happy to read your review and know you enjoyed your stay at the Hotel. We have passed along your kind words to the staff, as we are always striving to create wonderful memories for our guests, on the other hand we do also apologize for the noise disturbance you had experienced in your room.

Please do let us know when your travels will bring you back to Cambodia as we would love to welcome you back!

Sincerely,

Dennis de Groot
Hotel Manager

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