我在这儿住了3天,房间干净而舒适,员工友好,帮了我们很多忙,除了那天下午下雨时泳池里满是雨水,其他时候泳池都很棒,我们就披着点东西在那坐着等雨过天晴。除了坐嘟嘟车,周围没啥可游览的,门童给叫嘟嘟车很迅速的,也很便宜。Phnom Penh不是最美的城市,这儿很拥挤。更多
- 免费Wifi
- 免费停车
- 访问酒店网站
我在这儿住了3天,房间干净而舒适,员工友好,帮了我们很多忙,除了那天下午下雨时泳池里满是雨水,其他时候泳池都很棒,我们就披着点东西在那坐着等雨过天晴。除了坐嘟嘟车,周围没啥可游览的,门童给叫嘟嘟车很迅速的,也很便宜。Phnom Penh不是最美的城市,这儿很拥挤。更多
显示较少Dear Value Customer
Warmest Greeting from Juliana Hotel
Thank you for choosing to stay with us and for your fantastic review of our hotel. It is wonderful to know that you have enjoyed your stay with us. I would also like to thank you for your compliments on our hotel's facilities and services, especially our staff, look forward to welcoming you back to the hotel in the future!
Best regards,
Wichai P.
我们的第一印象是正面的,大堂宽敞而时尚。不幸的是,酒店的其他部分看起来很一般,不讨人喜欢。早餐一般。有人试图抓住我们,试图告知我们在办理入住手续后还没有住满两次。为此我们的感觉是,工作人员几乎没有培训,且不应该有理由来强求客户逗留。位置不是很好,但对商务人士来说可能不错。
从机场到这里很方便。干净整洁的房间,舒服的床,美味的早餐,漂亮干净的游泳池。酒吧在大厅,服务有点慢。我们还会再来的,没有噪音,工作人员很友好。
Dear Vjbull Jannali
Greetings from Hotel Juliana Phnom Penh
Thank you so much for giving us our experience in introducing our hotel. Some of your comments are very helpful for improving our service and we are happy that you enjoyed your stay with us
We looking forward to seeing you again as a hotel guest soon
Sincerely, and enjoy the day!
Wichai
General Manager
对这家酒店印象不好。我们的房间是实用型的,浴室很好,交流电是工作的。然而酒店让人疲倦。工作人员不是很友好,其中的一大优点就是大游泳池...接待非常差,旅游等没有信息,位置离餐厅和旅游景点太远了,放弃了有例如冰淇淋和非常昂贵的小吃等的房间。选择了一个高楼层的房间,因为低楼层的走廊没有交流电。早餐充足,但清洁是一个要考虑的要素。
Dear Value clients
Warm greeting from Juliana hotel
Thank you for taking the time to share your experience with us. Your feedback is important to us, as these help point to issues we need to improve. We apologize for the inconvenience you experience during your stay, especially the hostile staff problem. No tourism information Please be assured that this review will be forwarded to the appropriate supervisor for immediate action.
We hope we will have the opportunity to serve you again for your next vacation and I am sure our service will improve in the near future.
Have a nice day
Yours sincerely
Wichai P
General Manager
可能是最糟糕的酒店体验。飞行中心需要整理他们的预订系统。这家酒店的工作人员会尽力利用你是新来这个国家的这一点,对交通和酒店组织的任何东西收取极其多的费用。让我觉得很不好,我们订车的时候被收取了70usd..正常的价格应该不超过30usd。投诉了一下,退还了一些钱。如果你必须在这里住,一定不要用酒店的服务。朱丽安娜酒店需要开始好好照顾他们的客户了,否则没有人会想再回来住。
Dear James Franco
Warmest greeting from Juliana hotel
Thank you for taking the time to express your opinion about your recent stay at our hotel, and I am very sorry for the late reply, because I had just arrived in a new management team in this hotel and please let us offer you our most sincere apologies during the worst experience for your transportation to and I regret that we missed the chance to make a good impression during your stay. We will share your comment with the rest of the team so that we can learn from our mistake to improve services and care not to happen again.
We hope to have the pleasure to welcome you again someday
And wish you a wonderful holiday in the next season onward.
Yours sincerely,
Wichai P.
General Manager
Juliana Hotel Phnom Penh Cambodia